Bookkeeping,virtual assistant and customer service

Elijah

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Virtual Assistant with 5+ years of combined bookkeeping and customer service experience, including cash handling, invoicing, accounts payable/receivable, and bank reconciliation in a fast-paced healthcare setting. Known for maintaining zero-discrepancy financial records while delivering friendly, responsive support to clients and patients — comfortable managing billing inquiries, front-desk interactions, and back-office accounts work alike. Strong Excel skills (formulas, pivot ta...

Top Skills

Account Management · <1 yearAccounts Payable/Receivable · <1 yearAdobe Photoshop · <1 yearAdobe Premiere Pro · <1 yearAirbnb · <1 year

Skills & Expertise

AI & Automation

OpenAI APIBeginner
Google Vertex AIBeginner
Claude/Anthropic APIBeginner
Computer VisionBeginner
Data LabelingBeginner
Model EvaluationBeginner
Copy.aiBeginner

Sales & Business Development

Zoho CRMBeginner
Account ManagementBeginner
NegotiationBeginner

Finance & Accounting

QuickBooksBeginner
Accounts Payable/ReceivableBeginner
BookkeepingBeginner
Risk ManagementBeginner

Customer Success

Customer.ioBeginner
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner

Virtual Assistance & Admin

Executive Assistant ServicesBeginner
Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
TrelloBeginner
AirtableBeginner
Meeting CoordinationBeginner

Specialized Skills

Medical BillingBeginner
Telehealth SupportBeginner
Paralegal ServicesBeginner

Marketing & Growth

ChatGPT for MarketingBeginner
HubSpotBeginner

Content & Writing

CopywritingBeginner
Email CopywritingBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Statistical AnalysisBeginner
Google Analytics 4Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
Adobe Premiere ProBeginner

E-commerce & Marketplace

Amazon FBABeginner
ShopifyBeginner
Inventory ManagementBeginner
Order ProcessingBeginner

Human Resources

PayrollBeginner

Real Estate Operations

AirbnbBeginner

Work Experience

Helper

Lootah company

Jan 2026 - Present

Claude/Anthropic APIOpenAI APIComputer Vision

Billing executive

Mediheal Hospital

Jan 2020 - Nov 2025

Key Achievements:

Billing and customer service

Zoho CRMData LabelingClaude/Anthropic APIPersonal Assistant ServicesData EntryMedical BillingChatGPT for MarketingTelehealth SupportCalendlyEmail ManagementQuickBooks

Credit officer

Lelan farmers sacco

Feb 2015 - Oct 2018

Key Achievements:

Credit officer

Customer.ioZoho CRMQuickBooksDocument ManagementChatGPT for MarketingEmail Management

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified