Bookkeeping,virtual assistant and customer service

Elijah

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Virtual Assistant with 5+ years of combined bookkeeping and customer service experience, including cash handling, invoicing, accounts payable/receivable, and bank reconciliation in a fast-paced healthcare setting. Known for maintaining zero-discrepancy financial records while delivering friendly, responsive support to clients and patients — comfortable managing billing inquiries, front-desk interactions, and back-office accounts work alike. Strong Excel skills (formulas, pivot ta...

Skills & Expertise

AI & Automation

OpenAI APIBeginner
Google Vertex AIBeginner
Claude/Anthropic APIBeginner
Computer VisionBeginner
Data LabelingBeginner
Model EvaluationBeginner
Copy.aiBeginner

Sales & Business Development

Zoho CRMBeginner
Account ManagementBeginner
NegotiationBeginner

Finance & Accounting

QuickBooksBeginner
Accounts Payable/ReceivableBeginner
BookkeepingBeginner
Risk ManagementBeginner

Customer Success

Customer.ioBeginner
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner

Specialized Skills

Medical BillingBeginner
Telehealth SupportBeginner
Paralegal ServicesBeginner

Marketing & Growth

ChatGPT for MarketingBeginner
HubSpotBeginner

Content & Writing

CopywritingBeginner
Email CopywritingBeginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
Adobe Premiere ProBeginner

E-commerce & Marketplace

Amazon FBABeginner
ShopifyBeginner
Inventory ManagementBeginner
Order ProcessingBeginner

Human Resources

PayrollBeginner

Real Estate Operations

AirbnbBeginner

Work Experience

Helper

Lootah company

Jan 2026 - Present

Claude/Anthropic APIOpenAI APIComputer Vision

Billing executive

Mediheal Hospital

Jan 2020 - Nov 2025

Job Responsibilities:

Billing and customer service

Zoho CRMData LabelingClaude/Anthropic APIPersonal Assistant ServicesData EntryMedical BillingChatGPT for MarketingTelehealth SupportCalendlyEmail Management

Credit officer

Lelan farmers sacco

Feb 2015 - Oct 2018

Job Responsibilities:

Credit officer

Customer.ioZoho CRMQuickBooksDocument ManagementChatGPT for MarketingEmail Management

Quick Stats

Age37 years
GenderMale
English LevelFluent
ID VerificationNot verified