Administrative & Operations ProfessionalAdministrative & Operations Professional
Bernice
ID Verified$1,200
per month
($7/hour)
Profile Description
I am a detail-oriented Administrative and Operations professional with over 9 years of experience supporting senior leadership, managing workflows, and improving operational efficiency in fast-paced environments. My background in finance has strengthened my ability to work with accuracy, structure, and accountability, while my experience coordinating schedules, tracking priorities, and managing communications allows me to keep teams organized and moving forward. I thrive in roles where I can br...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Finance & Accounting
Human Resources
Real Estate Operations
Sales & Business Development
Software Development
Virtual Assistance & Admin
Work Experience
Finance Manager
Homesearch Ltd
Nov 2022 - Mar 2026
Job Responsibilities:
• Provide administrative and operational support to senior leadership, coordinating 10+ weekly meetings, schedules, and key deliverables • Developed and implemented tracking systems that improved task completion rates by 30% and reduced missed deadlines • Prepared monthly and quarterly reports with 100% accuracy, supporting strategic decision-making • Coordinated cross-functional communication...
Customer Service Representative
Aventus LLC
Jun 2021 - Feb 2025
Job Responsibilities:
• Maintained a 95% customer satisfaction rate across high-volume interactions • Managed and tracked 50+ daily customer queries, ensuring timely follow-ups and resolution • Generated weekly customer insight reports, contributing to improved service processes • Demonstrated strong problem-solving skills, resolving issues efficiently in fast-paced environments
Quick Stats
Certifications
Education
Bachelor's Degree
Starthmore University
2010 - 2014