Enrico

Wordpress, Data Entry, Search Engine Optimization

Enrico

ID Verified
900/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Good communication Customer Service Technical Support Search Engine Optimization Social Media Management Chat Support Web Development/Wordpress Video and Photo Editing MS Office

Skills & Expertise

AI & Automation

ZapierBeginner

Virtual Assistance & Admin

Data EntryIntermediate
JiraIntermediate

Software Development

Sales & Business Development

Close.ioIntermediate

Marketing & Growth

E-commerce & Marketplace

ShopifyIntermediate
WordPressBeginner
DropshippingBeginner
EtsyBeginner
WooCommerceBeginner

Design & Creative

CanvaExpert
Logo DesignBeginner

Data & Analytics

Customer Success

Work Experience

DATA MIGRATION / INTEGRATION SPECIALIST / CHAT SUPPORT

GorillaDesk

Sep 2023 - Jan 2026

Job Responsibilities:

- Data Cleansing and Preparation in Excel - Data Cleaning and Data Transformation: - CRM Importing - Error Handling - Reporting and Documentation - Handling customers concern thru chat or call in a daily basis

Data EntryClose.ioJiraLive Chat SupportPhone SupportEmail SupportIntercom

CUSTOMER SUCCESS TEAM / SEO SPECIALIST / CHAT SUPPORT

SALESNEXUS

Oct 2020 - May 2023

Job Responsibilities:

- Collaborating with the management team - Planned and executed Company's marketing strategies - Manage company website, SEO development and tracking analytics to ensure all content up to date and relevant - Handling customers concern thru chat or call in a daily basis

ZapierData EntryWordPress DeveloperHTML5/CSS3Lead GenerationGoogle AdsWordPressSEO (Technical & Content)Google Tag ManagerCanva

LOAN PROCESSOR

ULTIM8 Outsource Solutions

Mar 2020 - Oct 2020

Job Responsibilities:

- Process car loans - Back office

SENIOR PROCESSS ASSOCIATE

ThoughtFocus Technologies, LLC

Nov 2016 - Nov 2019

Job Responsibilities:

- Process all types of loans - Communicate with US Banks and Credit Unions to verify customers credit score

Live Chat SupportPhone SupportEmail Support

SEO SPECIALIST - TEAM LEADER

Syner-G Outsourcing Inc.

Feb 2014 - Oct 2016

Job Responsibilities:

- Planned and executed Company's marketing strategies - Manage website design, content, SEO development and tracking analytics to ensure all content up to date and relevant - Consult with the management team to develop long-term plans

WordPress DeveloperWordPressGoogle Tag ManagerGoogle AdsTechnical SupportSocial Media SupportTicket ManagementCanvaGoogle Analytics 4Google Sheets (Advanced)

Quick Stats

Age33 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Associate's Degree

Informatics Computer Institute

2011 - 2012

Associate's Degree

Asian Institute of Computer Studies

2009 - 2011