Customer Service Support, Sales Support, Project CoordinatorCustomer Service Support, Sales Support, Project Coordinator
Richard
ID Verified$1,000
per month
($6/hour)
Profile Description
I am a versatile and results-driven professional with over three years of experience in Customer Support, Administration Support, Sales Support, Project Coordination, and Social Media Marketing & Management. My background has equipped me with the ability to manage multiple responsibilities efficiently while maintaining a strong focus on customer satisfaction, operational excellence, and business growth. In customer support, I have developed strong skills in handling phone, email, chat, and onli...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Sales & Customer Service Support / Administrative Assistant
Omini School
Jan 2023 - Jul 2026
Key Achievements:
• Responded to customer inquiries via phone, email, and online messaging while maintaining excellent service standards. • Resolved customer concerns professionally and escalated complex issues when necessary. • Maintained accurate customer records and documentation. • Supported sales and customer engagement activities by communicating product or service information clearly to prospective and existing customers. • Scheduled appointments and supported daily administrative operations. • Built strong customer relationships through prompt and professional communication. • Collaborated with team members to improve service delivery and operational efficiency. • Assisted with data entry, document management, and office administration.
Marketing & Customer Engagement (Volunteering)
Vine International Palace
Jan 2025 - Dec 2025
Key Achievements:
• Created and published engaging content across multiple social media platforms. • Responded promptly to customer messages and online inquiries. • Improved customer engagement through consistent communication. • Monitored audience behavior and recommended improvements using analytics. • Supported online brand awareness initiatives.
Quick Stats
Certifications
Education
Bachelor's Degree
Ensign College
2025 - present
High-school
Benkum Senior High School
2017 - 2020