Virtual Assistant, Customer Support SpecialistVirtual Assistant, Customer Support Specialist
Krizia
ID Verified$950
per month
($5/hour)
Profile Description
I am a Virtual Assistant and Customer Support Specialist with over 3 years of experience in customer service, e-commerce support, technical assistance, procurement, and administrative tasks. I have experience handling customer inquiries, managing emails and schedules, maintaining client records, processing orders, conducting research, and providing technical support. I am proficient in tools such as Canva, Wix, WordPress, Klaviyo, ActiveCampaign, CapCut, and Google Workspace. I am organized, det...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Customer Success
Data & Analytics
Design & Creative
Content & Writing
AI & Automation
Work Experience
Virtual Assistant
Glow Up Body Treatments & Sculpting
Jul 2025 - Oct 2026
Job Responsibilities:
Provided administrative and operational support to business owners, helping manage daily tasks and maintain efficient workflows. Responsibilities included email and calendar management, appointment scheduling, data entry, client database maintenance, online research, website updates, and social media management. Created marketing materials using Canva, edited short-form videos using CapCut, and as...
Procurement Specialist
Harmony Marigold Practic Phil. Representative
Jan 2024 - Jun 2025
Job Responsibilities:
Managed procurement-related administrative tasks, including coordinating with suppliers, processing purchase requests, monitoring order status, and maintaining accurate procurement records. Assisted with sourcing products, comparing supplier quotations, tracking deliveries, and ensuring that purchasing activities were properly documented. Communicated with internal teams and vendors to support tim...
Technical Support Representative
Teleperformance
Jun 2023 - Dec 2023
Job Responsibilities:
Provided technical assistance to customers by identifying, troubleshooting, and resolving product, software, and service-related issues. Guided customers through step-by-step troubleshooting procedures, explained technical solutions in an easy-to-understand manner, and documented reported issues and resolutions. Escalated complex concerns when necessary and maintained clear communication throughou...
Customer Service Representative
Concentrix
Nov 2021 - Jun 2023
Job Responsibilities:
Handled customer inquiries and provided assistance through various communication channels, ensuring a positive customer experience. Responded to questions about products, services, orders, and account-related concerns while providing accurate information and appropriate solutions. Assisted with order processing, transaction inquiries, complaint resolution, and follow-ups. Maintained professionalis...