Discover Full-Time Remote Professionals Worldwide

Profile Description

I have more than 5 years of experience in a BPO industry and 3 years as a Virtual Assistant with proficiency on different accounts especially with Healthcare Services. I have knowledge in different departments such as end to end Claims Billing, Insurance Verification, A/R, Payment Posting, and Customer Service,. My goal is to bring out the best of my potentials to be able to work and contribute in the goal and target of an organization with challenging environment that promotes personal growth and uplifts.

Top Skills

Profile Description

Healthcare Virtual Assistant with 5+ years supporting U.S. practices in behavioral health and primary care. Skilled in insurance verification, prior authorizations, billing, and HIPAA compliance.

Top Skills

Profile Description

Detail-oriented Insurance Support professional with 3+ years of experience supporting US insurance customers through data entry, account management, policy-related inquiries, and real-time customer support. Experienced in maintaining accurate customer and insurance records, processing account updates, handling documentation, and communicating with customers through chat, email, and SMS. Adept at working with sensitive information, following established procedures, and ensuring accurate and timely processing in fast-paced insurance operations.

Top Skills

Profile Description

Versatile and detail-oriented Virtual Assistant with a strong corporate background specializing in Insurance Verification, Database Administration, and Healthcare Operations. Fully HIPAA compliant with deep expertise in managing confidential customer data and protecting Protected Health Information (PHI). Proven track record of executing critical verification and data entry workflows across Property & Casualty (P/C) and Life Insurance sectors. Proficient in leveraging specialized systems such as Salesforce CRM, Black Knight, TN[phone hidden] Mainframe, and SmartFlow to conduct secure carrier outreach, audit data integrity, and process complex billing or policy transactions. An independent professional equipped with a dedicated home office setup, prepared to streamline remote administrative and insurance operations with exceptional precision.

Top Skills

Profile Description

I’m an executive assistant, virtual assistant, and insurance operations professional with a Bachelor of Commerce in Accounting, CPA training, and hands-on experience supporting U.S. insurance agency operations, executive teams, customers, and financial workflows. My background combines insurance operations, administrative support, customer service, accounting, research, and process coordination, allowing me to support both day-to-day tasks and the broader workflows that keep a business organized and moving. I have hands-on experience with EZLynx and insurance carrier systems, supporting policy administration, new business processing, renewals, policy downloads, client and policy records, documentation, account research, data cleanup, carrier communication, and follow-up across commercial and personal insurance. I also bring high-volume insurance customer service experience, handling 40–60 customer interactions per day while maintaining 90%+ customer satisfaction. Beyond insurance, I have experience managing calendars, email, travel, meetings, documentation, databases, client communication, vendor coordination, reporting, and administrative workflows, as well as financial tasks including invoicing, billing, reconciliations, credit accounts, payment processing, and financial records. I’m highly organized, detail-oriented, adaptable, and comfortable learning new systems and processes quickly. I take ownership of recurring work, follow through on outstanding items, handle sensitive information carefully, and look for ways to make workflows more efficient rather than simply completing tasks. I’m particularly interested in opportunities where I can become a dependable long-term resource and contribute beyond basic administrative support. Core areas: Insurance Operations | Executive & Virtual Assistance | Customer Support | Policy & Account Administration | Research & Data Organization | Accounting & Financial Administration | CRM & Workflow Management | Client & Carrier Communication | Process Improvement | Lead Follow-Up & Prospecting

Top Skills

Profile Description

Detail-oriented BPO professional with 5 years of experience in customer service and insurance operations, supporting international accounts across the US, UK, Canada, and Australia. Experienced in quality checking, proofreading, data validation, process compliance, documentation, and reviewing work against established standards. Proven ability to maintain accuracy and productivity in high-volume environments while identifying discrepancies and incomplete information. Strong communicator with a customer-focused mindset, attention to detail, and the ability to learn and adapt quickly to new processes and systems.

Top Skills

Profile Description

Rumbidzai is an administrative professional with over two years of experience supporting healthcare, HR, document control, and customer service teams in fast-paced remote environments. She is known for being organized, dependable, and detail-oriented, with a strong ability to keep records accurate, improve workflows, and communicate clearly with clients, candidates, and colleagues. Rumbidzai is skilled in coordinating schedules, managing documentation, verifying information, and developing practical SOPs that reduce errors and improve efficiency. Proficient in Airtable, Asana, Google Workspace, SharePoint, Microsoft 365, and other administrative and workflow tools.

Top Skills

Profile Description

Insurance specialist with experience supporting clients across the insurance lifecycle, including policy administration, customer service, client onboarding, policy renewals, and relationship management. Holder of an executive certificate of proficiency in insurance, with a strong understanding of insurance principles, products, risk management, and industry practices. Skilled in maintaining accurate documentation, resolving customer inquiries, coordinating administrative processes, and using CRM systems to deliver efficient, compliant, and customer-focused service. Recognized for strong communication, attention to detail, problem-solving, and building lasting client relationships while supporting organizational goals.

Top Skills

Profile Description

Experienced Medical Virtual Assistant that can really help your business. Specialized with speaking with customers, clients and patients as well as I worked also as a medical VA specifically as medical insurance specialist. I can do verify medical insurances, process and follow up authorization and referrals.

Top Skills

Profile Description

Patient Coordinator and Healthcare Virtual Assistant with 4+ years of remote experience supporting mental health and telehealth practices. I specialize in patient coordination, scheduling, insurance verification, medical billing, claims follow-up, and EHR management. Known for being proactive, organized, and dependable, I help providers stay on top of daily operations while ensuring patients receive timely, professional support.

Top Skills

Profile Description

Years of experience in appointment scheduling, chart prep, updating EMR, patient access and communication coordination, and insurance verification.

Top Skills

Profile Description

Results-oriented Process Delivery Associate with over 5 years of experience in high- volume insurance operations, claims management, and technical support. Proven track record in streamlining office operations and coordinating daily activities to ensure seamless service delivery. Expert in troubleshooting complex issues while maintaining strict compliance with industry standards and policy guidelines.

Top Skills

Profile Description

Hi, my name is Jessielyn J. Banaag I accomplished Accounting and Finance professional with 14 years of experience in Accounts Payable/Receivable, Budget monitoring, and multi-entity coordination within the heavy equipment and construction industry. Adept at preparing managing audit trails and implementing scalable systems for payments and approval routing. And also, an insurance coordinator for life insurance for 3 years here in the Philippines.

Top Skills

Profile Description

The VA Who Gets Things Done Turning chaos into organized workflows. With 7+ years of professional experience in virtual assistance, medical billing, accounts receivable, claims management, customer support, data entry, email outreach, and administrative operations, I help businesses stay organized, efficient, and focused on growth. Here's how I can help: Virtual Assistance & Administrative Support Email & Calendar Management Data Entry & Data Mining Medical Billing & Insurance Verification Claims Processing & Appeals Management Accounts Receivable & Collections Customer Service (Phone, Chat & Email) CRM & Documentation Management Order Processing & Billing Support Research & Lead Generation Why clients work with me: Detail-Oriented and Highly Organized Strong Communication Skills Fast Learner and Adaptable Dependable and Deadline-Driven Accurate and Efficient Work Delivery Proven Experience Across Multiple Industries Whether you need help managing administrative tasks, handling customer communications, processing claims, organizing data, or supporting your daily operations, I am committed to providing reliable support that helps your business run smoothly.

Top Skills

Profile Description

I have 4 years of experience supporting insurance brokers remotely, I have developed strong skills in client account management, policy servicing, processing quotes, carrier communications and admin support. I am passionate about providing exceptional customer service and helping agencies streamline their daily operations. Throughout my career, I have assisted with managing client records, processing policy changes and endorsements, coordinating with carriers, processing applications and processing quotes. These experiences have strengthened my attention to detail and problem-solving skills.

Top Skills

Profile Description

Highly organized and detail-oriented Virtual Assistant with over 5 years of experience supporting U.S. insurance agencies in both Personal and Commercial Lines. Proficient in policy servicing, quoting, endorsements, renewals, Certificates of Insurance (COIs), ACORD forms, and client account management. Experienced with industry-leading platforms including HawkSoft, EZLynx, AgencyZoom, Farmers APEX, Freshdesk, RiskBlock, and DocuSign. Recognized for excellent communication, strong problem-solving skills, and the ability to manage multiple priorities in fast-paced remote environments. Adept at maintaining accurate records, delivering exceptional customer service, and collaborating effectively with agents, carriers, and clients. Committed to providing reliable, high-quality support while helping agencies improve efficiency and client satisfaction.

Top Skills

Profile Description

I am a detail-oriented professional with a background in Insurance, Customer Support, Admin Support, and Research. I have five years of experience in the Insurance sector, as well as customer support. I am enthusiastic with a proven record of keen attention to detail on tasks assigned and the ability to maintain confidentiality of client records. I am adept at organizing workflows as required while maintaining deadlines, supporting day-to-day operations effectively, and communicating effectively with clients as required. I demonstrate strong time management skills with a growing interest in virtual assistance, both in Insurance and other remote executive support, as I am a quick learner. I am committed to delivering high-quality results while maintaining professionalism and confidentiality in fast-paced environments.

Top Skills

Profile Description

Registered Nurse and healthcare management professional with over 10 years of experience across the clinical, health insurance, and international medical assistance sectors, managing clients and stakeholders across Africa and globally. Proven expertise in telemedicine facilitation, utilization management, case management, international medical case coordination, and medical assistance services for multinational clients. Highly skilled in medical claims adjudication, provider network management, medical service provider auditing and accreditation, fraud investigation, cost containment, and complex discount negotiations. Recognized for delivering high-quality patient and client outcomes while optimizing healthcare costs, strengthening provider partnerships, and ensuring operational excellence. A strategic problem-solver with extensive experience navigating complex healthcare environments, coordinating cross-border medical care, and implementing effective solutions that enhance service delivery, mitigate risk, and improve customer satisfaction across diverse healthcare systems

Top Skills

Profile Description

Licensed Civil Engineer with over four years of experience in construction project management, engineering documentation, quality assurance, and technical support. Skilled in project coordination, site supervision, cost estimation, and preparing engineering reports while ensuring compliance with industry standards. Currently working as a Technology Application Engineer, providing technical solutions, product demonstrations, customer support, and training for engineering software. Proficient in AutoCAD, Microsoft Office, and engineering applications, with strong analytical, communication, and problem-solving skills. Committed to delivering efficient, high-quality results and contributing to organizational success.

Top Skills

Profile Description

I am a customer service and healthcare support professional with experience in healthcare accounts, medical billing, insurance verification, prior authorization, and account receivables. I have worked with patients, insurance providers, and healthcare facilities to verify coverage, process authorizations, resolve billing issues, and ensure accurate documentation. In addition to my healthcare background, I have experience in outbound calling, cold calling, and appointment setting for real estate and life insurance campaigns. These roles strengthened my communication, customer service, lead generation, and relationship-building skills. I am seeking a remote position where I can leverage my experience in customer service, healthcare support, administrative tasks, insurance processes, and outbound communications. I am highly organized, detail-oriented, adaptable, and committed to delivering excellent service while meeting performance goals.

Top Skills