Virtual AssistantVirtual Assistant
Princess
ID Verified$1,500
per month
($9/hour)
Profile Description
Driven by a passion for excellent customer service and backed by 4+ years of hospitality experience. I help businesses grow through strategic social media presence, professional graphic design, and exceptional customer support. I take pride in being a fast learner, empathic, and resilient under pressure.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Software Development
Virtual Assistance & Admin
Work Experience
Home and Auto Insurance Customer Support
ECE Consulting Group
May 2021 - Apr 2026
Job Responsibilities:
*Guided clients through step-by-step portal navigation, resolving technical issues and improving overall user adoption. *Processed premium payments securely, maintaining high accuracy and data privacy. *Provided comprehensive, empathic general support regarding policy inquiries, coverage details, and account updates.
Email Outreach Team
IBlockcube and Jomodata
Oct 2020 - Feb 2021
Job Responsibilities:
*Executed targeted lead generation strategies to identify and qualify high-potential business opportunities. *Authored and structured SOP for brand ambassador program. *Designed and launched email marketing campaigns to drive brand awareness and engagement.
Social Media Manager and Graphics Artist
Smartstoys
May 2018 - Jan 2020
Job Responsibilities:
-Spearheaded brand growth strategies and visual identity design to elevate online presence across clients channel. -Identified and negotiated collaborations with potential influencers to expand brand reach and visibility. -Implemented essential Search Engine Optimization practices to drive organic traffic to e-commerce storefront. -search engine optimization
Quick Stats
Education
Bachelor's Degree
Foundation University
2007 - 2012