General Virtual Assistant General Virtual Assistant
Jan
ID Verified$800
per month
($5/hour)
Profile Description
Reliable and adaptable Virtual Assistant with strong background in customer service, eCommerce, administrative tasks, and project coordination.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Sales/Marketing Manager
Banking Door
Aug 2024 - Nov 2025
Key Achievements:
Data entry using [link hidden], Excel, and MLOFLO Created finance sheets using OSI Scheduled appointments Sourced and called leads using Zillow Scheduled open houses Managed emails via Gmail Sent reports using Microsoft Excel/Google Sheets AXEN Realty (Same company as Baking Door) Manager - Virtual Assistant Managed CRM systems and updated lead and client records Scheduled appointments, showings, and follow-ups Handled email correspondence and client inquiries Updated property listings across multiple platforms (e.g., MLS, Zillow) Created social media posts and managed community engagement Researched market trends and compiled reports on neighborhood data Prepared contracts, agreements, and other necessary paperwork
Virtual Assistant - Auto Insurance (Commercial - Servicing)
Cover Desk - Heritage Insurance Service
May 2019 - Aug 2024
Key Achievements:
Data entry using AMS360, CSR24, Image Right & Sagitta Creates Certificate of Insurances for the insureds and carriers Sends scheduled autos list Handles changes/endorsements for the Insureds Policy Inbound & outbound phone calls Emails via Outlook Sending reports using Microsoft Excel/Google Sheets Editing PDFs Appointment setting with the Account Managers & the Insureds Certificate coding
Purchasing Officer
Luxury LLC
Mar 2017 - May 2019
Key Achievements:
SEO Sourcing for online stores where in we can purchase in bulk then we can sell on Amazon Promoted as a Trainer and trained 40 employees
Amazon Liaison
Motif
Oct 2014 - Mar 2017
Key Achievements:
Answering emails, chat, inbound and outbound calls to provide the best resolution for the customers inquiry. Contacting customers to get their feedback regarding their experience and converting their negative experience to a positive one. Monitoring eBay, Amazon, Adorama and two other e-commerce accounts in regards to their feedback status. Processing claims with the package carriers. Monitoring other agents status and concerns. Handling escalations Providing the best quality of service Handled and monitored 20 agents