General Virtual Assistant

Jan

ID Verified
800/mo
Marilao, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Reliable and adaptable Virtual Assistant with strong background in customer service, eCommerce, administrative tasks, and project coordination.

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutExpert
Video EditingIntermediate

E-commerce & Marketplace

Marketing & Growth

Google AdsIntermediate
LinkedIn AdsIntermediate
Product HuntIntermediate
Content StrategyIntermediate
MailchimpIntermediate

Sales & Business Development

NegotiationAdvanced
Zoho CRMIntermediate
SalesforceIntermediate
Cold CallingIntermediate
Account ManagementIntermediate

Work Experience

Sales/Marketing Manager

Banking Door

Aug 2024 - Nov 2025

Job Responsibilities:

Data entry using [link hidden], Excel, and MLOFLO Created finance sheets using OSI Scheduled appointments Sourced and called leads using Zillow Scheduled open houses Managed emails via Gmail Sent reports using Microsoft Excel/Google Sheets AXEN Realty (Same company as Baking Door) Manager - Virtual Assistant Managed CRM systems and updated lead and client records Scheduled appointments, showings,...

Live Chat SupportPhone SupportEmail SupportSocial Media SupportGoogle Sheets (Advanced)CanvaVideo EditingCapCutChatGPT for MarketingLinkedIn Ads

Virtual Assistant - Auto Insurance (Commercial - Servicing)

Cover Desk - Heritage Insurance Service

May 2019 - Aug 2024

Job Responsibilities:

Data entry using AMS360, CSR24, Image Right & Sagitta Creates Certificate of Insurances for the insureds and carriers Sends scheduled autos list Handles changes/endorsements for the Insureds Policy Inbound & outbound phone calls Emails via Outlook Sending reports using Microsoft Excel/Google Sheets Editing PDFs Appointment setting with the Account Managers & the Insureds Certificate coding

Phone SupportEmail SupportLive Chat SupportTicket ManagementCanva

Purchasing Officer

Luxury LLC

Mar 2017 - May 2019

Job Responsibilities:

SEO Sourcing for online stores where in we can purchase in bulk then we can sell on Amazon Promoted as a Trainer and trained 40 employees

Google Sheets (Advanced)Product Listing OptimizationOrder ProcessingDropshippingSEO (Technical & Content)Cold CallingCold Email OutreachZoho CRM

Amazon Liaison

Motif

Oct 2014 - Mar 2017

Job Responsibilities:

Answering emails, chat, inbound and outbound calls to provide the best resolution for the customers inquiry. Contacting customers to get their feedback regarding their experience and converting their negative experience to a positive one. Monitoring eBay, Amazon, Adorama and two other e-commerce accounts in regards to their feedback status. Processing claims with the package carriers. Monitoring o...

Live Chat SupportTicket ManagementPhone SupportEmail SupporteBayAmazon FBAProduct Listing OptimizationOrder ProcessingDropshippingInventory Management

Quick Stats

Age33 years
GenderOther
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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