Creative Executive Assistant | Executive Operations SupportCreative Executive Assistant | Executive Operations Support
Nicolene
$1,700
per month
($10/hour)
Profile Description
Senior Executive Partner with 17+ years of experience supporting C-suite leaders in complex, regulated environments. I bring structured executive infrastructure to leadership teams through governance-aligned reporting, strategic planning support, operational cadence control, and crisis management frameworks. Recognized for anticipatory execution, decision sequencing, and enterprise-level discretion, I enable executives to focus on growth, oversight, and high-impact leadership.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Insurance Specialist | Remote
Stepp Consult
Jun 2025 - Present
Key Achievements:
Provide executive-level operational oversight across diversified personal and commercial insurance portfolios. Conduct structured annual risk assessments and policy optimisation reviews aligned to compliance standards. Manage end-to-end claims lifecycle coordination, ensuring stakeholder alignment and documentation control. Maintain FAIS compliance and audit-ready governance documentation. Negotiate underwriting terms on complex risk placements. Drive new business development through structured prospecting and referral systems. Act as liaison between clients, underwriters, and compliance stakeholders to ensure operational continuity.
Digital Content & Graphic Design Consultant (Freelance) | Remote
Simply Templates Designs
Mar 2020 - Present
Key Achievements:
Partner with business owners and senior decision-makers to structure executive documentation and business plans. Develop board-ready presentation decks, financial modelling frameworks, feasibility analyses, and growth strategy documentation. Translate business vision into structured implementation roadmaps. Standardize documentation systems and branded reporting frameworks. Manage independent client projects from concept through structured execution. Implement AI-enhanced content systems and workflow optimisation tools to improve operational efficiency.
Insurance Specialist | Remote
Addsure Pty Ltd
Oct 2018 - Jun 2025
Key Achievements:
Managed a portfolio exceeding 300 active personal and commercial clients. Structured comprehensive insurance solutions including liability and specialised risk products. Negotiated complex underwriting placements and optimized coverage structuring. Oversaw claims documentation and resolution processes. Maintained high client retention through proactive portfolio engagement and structured communication. Ensured regulatory compliance and audit-ready documentation management.
Insurance Specialist | Remote
Faulds & Associates
Jul 2012 - Oct 2018
Key Achievements:
Built and serviced long-term personal and commercial insurance portfolios. Managed motor and non-motor claims documentation and structured submissions. Delivered risk-aligned solutions based on client exposure assessments. Generated new business through structured networking and referral engagement. Maintained compliance standards in regulated advisory environments.
Executive Assistant & Practice Operations Lead
Old Mutual PTY Ltd
May 2008 - Jul 2012
Key Achievements:
Managed full operational infrastructure of a regulated financial advisory practice on behalf of the Financial Advisor. Oversaw compliance administration aligned with corporate governance standards. Coordinated executive calendar management, client meetings, and reporting cycles. Prepared financial documentation, quotations, and audit-ready compliance records. Liaised directly with corporate stakeholders, service providers, and compliance officers. Supported marketing initiatives and structured business development efforts. Maintained strict confidentiality and regulatory governance controls.