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I am the Customer Service Professional your team is seeking! For 10 years, I have genuinely enjoyed connecting with people, resolving their concerns, and establishing immediate trust. My capabilities extend far beyond basic support. I specialize in identifying strategic upselling opportunities to elevate satisfaction and drive revenue. I am invested in the company's success, I truly believe that the company's growth is my growth as well. Now let me help your team achieve your goals!

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Detail-oriented Bookkeeper and Business Operations Partner with 10 years of experience in accounting, bookkeeping, administrative support, and operations. Skilled in QuickBooks Online, Xero, bank reconciliations, accounts payable and receivable, financial reporting, and process improvement. Experienced in supporting daily business operations, maintaining accurate financial records, and streamlining workflows. QuickBooks ProAdvisor and Xero Certified Specialist with a strong commitment to accuracy, efficiency, and helping business owners make informed decisions and grow their businesses.

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I have 3 years of Experience as an overall Paid Search Analyst. Most of my experience was from Amazon PPC and was extended to Walmart PPC and wayfair PPC. I am the one responsible in doing all PPC kind of work such as campaign management, campaign creation, bid optimization, negation, daily, weekly, monthly ROI analysis. Iam also suggesting if a product is good to try and put PPC on it. Doing anaylysis in each product's performance.

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I am a customer-focused professional with 7 years of experience in customer service, technical support, billing, account management, sales, and customer retention. I have experience working with US-based clients, including telecommunications and e-commerce accounts. As a former Subject Matter Expert (SME) at Transcom, I developed strong leadership, coaching, problem-solving, and communication skills while supporting team performance and customer satisfaction. I am adaptable, detail-oriented, and committed to delivering quality results. I enjoy working in a collaborative environment where I can contribute my skills, learn new processes, and continuously improve. I am comfortable working independently or as part of a team, handling multiple responsibilities, and meeting performance targets. I am also open to learning new tools and technologies and exploring opportunities in customer support, sales, virtual assistance, and administrative roles.

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Results-driven Senior Account Executive and Full-Cycle Sales Professional with over a decade of comprehensive expertise in strategic pipeline management, consultative selling, technical product demonstrations, and driving revenue growth across international markets. Proven track record of consistently exceeding monthly and quarterly targets by executing end-to-end sales processes—from cold outreach and deep-dive discovery sessions to closing high-value contracts and optimizing client onboarding. Adept at leveraging advanced CRM platforms (Salesforce, HubSpot) and lead generation tools (ZoomInfo, Lusha, Apollo) to forecast revenue, maintain rigorous pipeline hygiene, and deliver tailored ROI solutions. Recognized for exceptional team leadership, solution selling, and market analysis that cultivate long-term customer loyalty and business scalability.

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I have over 16 years of experience in customer service, including 10 years in retail, B2B, and B2C eCommerce. Throughout my career, I’ve handled multiple support channels such as email, chat, and phone, ensuring customers receive timely, accurate, and empathetic assistance. I’m highly proficient in tools like Shopify, NetSuite, CRM/ticketing systems, and 3PL platforms, which allows me to efficiently manage orders, resolve issues, and streamline processes. I also have experience improving workflows by consolidating information into user-friendly resources, helping reduce repetitive inquiries and improve team efficiency. What makes me a great hire is my ability to balance speed with quality. I stay calm under pressure, communicate clearly, and always focus on creating a positive customer experience. I’m also proactive, detail-oriented, and continuously look for ways to improve both customer satisfaction and internal processes. I’m now looking for a fully remote role where I can contribute long-term, grow professionally, and continue delivering excellent support while maintaining a healthy work-life balance.

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Results-driven professional with experience in customer service, travel and hospitality support, cold calling, sales development, lead generation, and appointment setting. Skilled in handling customer inquiries, managing reservations, qualifying prospects, overcoming objections, maintaining accurate CRM records, and communicating professionally through phone and email. Adaptable, detail-oriented, and committed to achieving performance targets while delivering excellent customer service and supporting business growth.

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Over the past 7 years I was able to enhance my skills with different kinds of jobs. I worked with various companies and automation agencies connected in Amazon, Walmart and Facebook Stores. Doing the whole process of Drop shipping were mostly my experiences with amazon. I was given opportunities to be a manager and lead a team of VA's in different departments of the company. I understand how important the tasks such as Sourcing Profitable Products, Order Fulfillment, Tracking Shipments, Customer Services including Returns and Refunds and maintaining the Account Health in Good Standing while making Revenue and Profits. I became the asset of the companies that I worked with especially in improving their monthly sales and profits. I set specific and realistic personal goals, intersecting what the company wants and create plans to achieve those goals. With the years of experience that I have, I learn the different strategies of handling both the start-up and the mature stores in various platforms. I can assure the excellence of my skills. I have my own way of being positive and can work under pressure with limited supervisions. I am confident to be fluent in both writing and speaking English so language is not a barrier for our communication. I know how to work in a team being a cheerful and upbeat person. I can prove the skills that I say in action. So if you are looking for someone who is eager and excited to help you in any way with your company, then I am your guy!

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Administrative and Marketing professional with 5+ years of experience supporting remote teams and businesses through administrative operations, recruitment, social media management, research, and marketing support. Skilled in coordinating day-to-day tasks, managing digital records, conducting research, creating and scheduling content, and assisting with recruitment and business operations. Proficient in Google Workspace, Microsoft Office, Canva, Notion, LinkedIn, and other digital tools. Organized, adaptable, and detail-oriented, with the ability to work independently, manage multiple priorities, and provide reliable support in fast-paced remote environments.

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Detail-oriented and results-driven professional with diverse experience in customer service, healthcare support, quality assurance, telecommunications, and administrative operations. Skilled in managing customer inquiries, appointment scheduling, account maintenance, service activations, quality audits, performance reporting, and workflow coordination. Experienced in providing coaching and feedback, maintaining accurate documentation, coordinating with clients and internal teams, and improving operational processes. Proficient in handling high-volume tasks while demonstrating strong communication, problem-solving, organizational, and time-management skills. Committed to delivering excellent customer service, maintaining accuracy and confidentiality, and supporting efficient business operations.

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Customer service and operations professional with extensive experience in customer support, escalations, team leadership, and process improvement. Experienced in handling high-volume customer interactions, resolving billing and service concerns, managing order changes and scheduling issues, and coordinating with different teams to find practical solutions. Also experienced in coaching teams, monitoring performance, and maintaining service quality. Reliable, adaptable, and comfortable learning new systems, with a strong focus on clear communication, accurate work, and providing a positive customer experience.

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Detail-oriented and proactive Virtual Assistant with a strong foundation in administration, customer service, and office support. Experienced in managing calendars, coordinating schedules, handling email correspondence, maintaining accurate records, and providing professional client support. Proficient in Microsoft Office, Google Workspace, data entry, and virtual communication platforms, with the ability to quickly learn new software and systems. Adept at working independently in remote environments, managing multiple priorities, and meeting deadlines with minimal supervision. Recognized for excellent communication, problem-solving, and organizational skills, with a commitment to delivering exceptional service and supporting business operations efficiently.Worked briefly for the Ministry of Local Government Housing and Public Works.

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I worked as a customer Service Representative for 3 years and 7 months. I mainly provide billing and technical assistance to every customer regarding with their services and also sell mobile phones to every eligible customer. In addition, I also worked as a Sales Operations Specialist for almost 4 years. In this role I perform administrative tasks and provide support and consultations to Sales team and the client. I also Manage and maintain warehouse inventory to ensure fulfillment of every orders that came in in a timely manner. Also, I monitor and update the stock and order status and make sure to meet all the specified timelines with our business partners. I manage the pricing as well with our business partners and/or dropshipping stores such as Walmart, Zappos, Famous footwear, Boscov's, Dicks Sporting goods Rack Room, Shoe Carnival and etc. We also used our tools such as SAP and Shopify in checking order and it's stock status. Roughly, we process more than 50 orders in our morning cutoff and another 50 in the afternoon, but of course, these changes depends on the season.

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People Operations and Client Success professional with 10+ years of experience building and leading high-performing remote teams across Outsourcing, SaaS, eCommerce, Real Estate, Education, and Professional Services industries. Skilled in talent acquisition, employee lifecycle and client relationship management, workforce development, onboarding, training, and operational process improvement. Recognized for designing scalable systems, improving service delivery, enhancing employee experience, and partnering with executive leadership to drive organizational growth.

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Detail-oriented Amazon Product Researcher with strong analytical skills and experience identifying profitable, low-competition product opportunities. Skilled in market analysis, keyword research, competitor evaluation, and profitability calculations. Focused on data-driven decision-making to minimize risk and maximize ROI for Amazon FBA businesses.

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Results-driven Sales and Recruitment Professional with over 5 years of experience supporting US-based companies in full-cycle recruitment, B2B sales, lead generation, and appointment setting. Skilled in high-volume cold calling, candidate screening, pipeline management, CRM documentation, and client relationship management. Experienced in training and coaching recruiters, coordinating with hiring managers, and generating qualified leads to meet performance targets. A strong communicator with a proven ability to work independently, manage multiple priorities, and deliver results in fast-paced remote environments. Open to full-time remote opportunities supporting US time zones.

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With over 8 years of dedicated experience managing Amazon seller accounts, including 4 years of direct foundational experience as an Amazon Selling Partner Support associate and over 5 years leading account management teams I bring a comprehensive, 360-degree understanding of the Amazon ecosystem. I specialize in driving sustainable revenue growth, optimizing operational performance, and maintaining pristine account health. My career is defined by a deep technical understanding of Amazon’s backend algorithms, policies, and seller operations. Having worked directly on the Amazon Support side, I have a distinct advantage in resolving complex policy violations, navigating case logs, reinstating deactivated listings, and resolving gating or brand registry hurdles efficiently. Key strengths and achievements I offer include: - Growth & Performance Marketing: Experienced in managing PPC campaigns, tracking and reducing ACOS/TACOS, and implementing targeted keyword strategies using tools like Helium 10. I have developed high-converting Brand Stores, A+/EBC content, and promotional calendars to maximize both organic and paid conversions. - Full-Cycle Listing & Catalog Management: Proficient in creating and optimizing product listings from scratch (with or without UPC), resolving stranded/suppressed inventory, handling multi-channel fulfillment (Shopify/FBM), and monitoring Voice of the Customer (VOC) metrics. - FBA Logistics & Financial Recovery: Proven ability to forecast inventory replenishment, prevent stock-outs, build and reconcile FBA shipments, and track reimbursements for lost/damaged warehouse units to protect bottom-line margins. - Team Leadership & Client Management: As a Lead Amazon Account Manager, I have successfully audited brand portfolios, trained account managers, streamlined standard operating procedures (SOPs), and served as the primary escalation point for high-value brand partners. I am excited about the opportunity to bring my strategic mindset, technical problem-solving skills, and results-driven leadership your company. I look forward to discussing how my background aligns with your brand goals.

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I am a detail-oriented and reliable professional with over 15 years of bookkeeping experience in the corporate and non-profit sectors. I have extensive experience in maintaining accurate financial records, recording daily transactions, performing bank reconciliations, preparing basic financial reports, tracking expenses, organizing documents, and assisting with audits. I am proficient in Microsoft Excel and have completed QuickBooks Online training, along with Virtual Assistant training in Social Media Management. I also have skills in administrative support, content creation, graphic design, and video editing. With my strong organizational skills, willingness to learn, and commitment to accuracy, I can help businesses manage their financial and administrative tasks efficiently while supporting their growth and online presence.

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I am an aspiring Amazon Virtual Assistant with hands-on experience in product research, supplier sourcing, inventory management, listing optimization, and basic PPC. I specialize in evaluating Amazon product opportunities by analyzing Best Sellers Rank (BSR), estimated monthly sales, competition, Buy Box rotation, profit margins, and return on investment (ROI) to help identify products that meet client sourcing criteria. I am familiar with Amazon research and analysis tools, including Helium 10, Jungle Scout, SellerAmp SAS, and Keepa. I also have experience using Google Drive for file organization and Canva for creating visual content. I focus on making data-driven decisions, maintaining accuracy, and identifying profitable sourcing opportunities rather than relying on guesswork. ';[ value clear communication, attention to detail, continuous learning, and delivering organized, reliable work. My goal is to help Amazon sellers improve their operations, make informed business decisions, and grow their e-commerce businesses.

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Staff Nurse * Healthcare / Nurse Virtual Assistant Virtual Triage Nurse and Medical Scribe Social Media Manager and Content Editor / Creator WordPress / Hostinger Website Developer

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