Mark

Real Estate Virtual Assistant / CSR / SDR / BDR

Mark

ID Verified
2,500/mo
Bucanan, Magalang, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with experience in customer service, travel and hospitality support, cold calling, sales development, lead generation, and appointment setting. Skilled in handling customer inquiries, managing reservations, qualifying prospects, overcoming objections, maintaining accurate CRM records, and communicating professionally through phone and email. Adaptable, detail-oriented, and committed to achieving performance targets while delivering excellent customer service and suppo...

Top Skills

Asana · 3 yearsB2B Sales · 3 yearsB2C Sales · 3 yearsClickUp · 3 yearsCold Calling · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced
Technical SupportAdvanced
Lead ManagementAdvanced
ZendeskAdvanced
FreshdeskAdvanced
Customer.ioAdvanced
IntercomAdvanced
LiveChatAdvanced

E-commerce & Marketplace

Amazon Seller CentralBeginner

Real Estate Operations

Real Estate ListingBeginner
AirbnbBeginner

Sales & Business Development

B2B SalesAdvanced
B2C SalesAdvanced
Cold CallingAdvanced
Lead GenerationAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Sales Funnel ManagementAdvanced
Warm Outreach & Appointment SettingAdvanced

Virtual Assistance & Admin

Document ManagementAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
Monday.comAdvanced
ClickUpAdvanced
Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

SALES DEVELOPMENT REPRESENTATIVE

Pappas Family Management

May 2003 - Sep 2026

Live Chat SupportLead ManagementEmail SupportTicket ManagementPhone SupportSocial Media SupportZendeskIntercomTechnical SupportFreshdeskLiveChatCustomer.ioCold CallingB2B SalesB2C SalesLead GenerationSales Funnel ManagementEmail ManagementWarm Outreach & Appointment SettingCold Email OutreachNegotiationCalendar ManagementData EntryAsanaMonday.comNotionClickUpTrello

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified
Portfolio
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