Virtual Assistant Administration

Tanyaradzwa

ID Verified
500/mo
Harare, Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and proactive Virtual Assistant with a strong foundation in administration, customer service, and office support. Experienced in managing calendars, coordinating schedules, handling email correspondence, maintaining accurate records, and providing professional client support. Proficient in Microsoft Office, Google Workspace, data entry, and virtual communication platforms, with the ability to quickly learn new software and systems. Adept at working independently in remote environ...

Top Skills

Amazon FBA · <1 yearAmazon Seller Central · <1 yearBasecamp · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

AI & Automation

PerplexityBeginner
Claude/Anthropic APIBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner
eBayBeginner
Amazon FBABeginner
ShopifyBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Shopify PlusBeginner
Amazon Seller CentralBeginner
Marketplace SEOBeginner
WordPressBeginner

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner

Human Resources

US RecruitingBeginner
Candidate SourcingBeginner
TimekeepingBeginner
Policy WritingBeginner
HR ManagementBeginner

Marketing & Growth

TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Facebook Business ManagerBeginner
Content MarketingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
NotionBeginner
Monday.comBeginner
BasecampBeginner
TrelloBeginner
ClickUpBeginner

Work Experience

Administration intern

Ministry of local government housing and public works

Feb 2025 - Sep 2025

Key Achievements:

Key Responsibilities * Provided administrative and clerical support. * Managed records, filing systems, and data entry. * Scheduled meetings and maintained calendars. * Responded to client enquiries via phone and email. * Prepared correspondence, reports, and official documents. Key Achievements * Maintained accurate and organized records. * Consistently met deadlines with minimal supervision. * Delivered professional customer service to clients and stakeholders. * Supported the efficient day-to-day operations of the department

PerplexityClaude/Anthropic APIPhone SupportVideo SupportSocial Media SupportCalendlyMonday.comClickUp

Customer service representative

Mercrite Shops

Dec 2020 - Oct 2021

Key Achievements:

* Assisted customers by answering enquiries and recommending products. * Processed cash, card, and mobile payments accurately. * Maintained stock levels and organized merchandise displays. * Managed inventory and recorded stock movements. * Handled customer complaints and resolved issues professionally. * Kept the shop clean, organized, and presentable. * Assisted with opening and closing procedures. * Maintained accurate sales and transaction records. * Worked collaboratively with team members to achieve sales targets. * Delivered friendly and professional customer service at all times.

Quick Stats

Age25 years
English LevelFluent
Other Languages
Mandarin ChineseBasic
ID VerificationVerified
Portfolio
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Certifications

National Certificate in Computer Operations and Packages

Education

Bachelor's Degree

University of Zimbabwe

2022 - 2026

High-school

Mtshabezi high school

2018 - 2019

High-school

Usher high school

2017 - 2015