Virtual Assistant/Customer Service/Quality Support SpecialisVirtual Assistant/Customer Service/Quality Support Specialis

Detail-oriented and results-driven professional with diverse experience in customer service, healthcare support, quality assurance, telecommunications, and administrative operations. Skilled in managing customer inquiries, appointment scheduling, account maintenance, service activations, quality audits, performance reporting, and workflow coordination. Experienced in providing coaching and feedback, maintaining accurate documentation, coordinating with clients and internal teams, and improving o... See more