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Results-driven Training and Project Management professional with 10+ years of experience in people leadership, learning & development, and operational excellence. Proven ability to design, implement, and optimize training programs that boost performance, engagement, and retention. Adept at managing cross-functional projects, leading UAT, and collaborating with stakeholders from frontline staff to C-level executives.

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Digital Operations Assistant | Remote [phone hidden] – Present Provided administrative and technical support to online clients. Managed emails, scheduling, and digital file organization. Assisted in content creation and basic graphic design tasks. Conducted online research and prepared structured reports. Supported social media management and engagement activities. Maintained accuracy, confidentiality, and timely project delivery.

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Experienced Virtual Assistant skilled in admin support, client communication, content management, and operations.

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Highly motivated and detail-oriented professional with extensive experience supporting executives in recruitment, operations, digital marketing, and social media management. Skilled in end-to-end recruitment processes, from candidate sourcing and screening to interviewing and onboarding, with a proven ability to identify top talent and streamline administrative workflows. Holds a Bachelor’s degree in Psychology, providing a strong foundation in human behavior, communication, and relationship management. Adept at managing multiple priorities, building client relationships, and adapting to dynamic work environments. Passionate about continuous learning and taking on new challenges to drive organizational growth and excellence.

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CPA with 10 years of experience and managed over 40 clients, improving their internal controls and financial records. Highly skilled in QuickBooks Online, Excel, Gusto, CRMS, accounting, bookkeeping, payroll, tax compliance and data analysis.

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Hi! I've been working for almost 15 years now and had gained knowledge and experience essential for an excellent Executive Assistant. Mentored by highly skilled managers, I honed my abilities in administration (procurement, database management), bookkeeping, human resources, client relations, international communications and executive assistance.

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I'm Froi Veloso, and I bring over 13 years of experience in business development, sales admin, executive assistant, customer service, client management, social medial, inbound and outbound sales, lead generation, cold calling, and appointment setting. I’ve worked with clients from Australia, New Zealand, the USA, UK and Canada, supporting businesses across a wide range of industries—from manufacturing, SaaS, and telecommunications to insurance, e-commerce, logistics, real estate, medical clinics, digital marketing, solar, roofing, and even niche markets like dental clinics, medical spas, chiropractors, gym owners, HVAC, dumpsters, janitorial services, roofing, and automotive buy-and-sell. No matter the industry, I know how to tailor the pitch and build real connections with prospects.

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I have been in the BPO industry for 4 years and counting, supporting multiple accounts with different lines of businesses like customer service, back office and escalation department. I have handled Amazon Logistics and Retail, I also supported VRBO which is a Travel account and part of Expedia Group as well as ClickPay and SimpleBills for Realpage. I have also worked as an Operation Manager at a Hotel Resort, additionally I also worked as an appointment setter for an Australian account and served as an Executive assistant for CEO's and founders in the US.

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Reliable and detail-oriented professional with over three years of experience in operations, customer service, and administrative support. Skilled in data entry, online research, and handling tasks independently in remote environments. Comfortable using computers and online tools, with strong communication and organizational skills. Committed to accuracy, meeting deadlines, and delivering quality work.

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Customer-focused and highly organized Customer Service Representative with 9+ years of experience in customer support and administrative functions. Proven track record of increasing revenue, enhancing customer satisfaction and retention, and streamlining administrative processes. Adept at managing client relationships, resolving complex customer issues, and providing exceptional service across various communication channels. Known for improving productivity, reducing operational delays, achieving high first-contact resolution rates, and effectively addressing product-related concerns while driving organizational success and efficiency.

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I am a great and professional Virtual Assistant who already helped a lot of clients scale up their businesses by managing their systems, creating their websites, managing their schedules and socials, attending meetings on their behalf and making sure that the clients will no need to worry anymore with other things in the background while they focus on their business in real time and spent time with their families at the same time. A well dedicated Virtual Assistant who has knowledge and skills will web design and website creation because of trainings and took a computer programming course during college.

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Results-oriented customer support specialist with 2+ years of experience delivering prompt,empathetic service that resolves issues and boosts client satisfaction.Skilled in ticket management, effective communication, and process improvement, consistently turning complex problems into simple solutions. Passionate about creating positive customer experiences and driving loyalty through proactive support. Known for quick learning,strong problem-solving and collaborative teamwork that aligns with business goals and enhances service quality.

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I have over 11 years experience as an Executive Assistant, Real Estate, Property Management, Bookeeping and Medical VA supprt

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I am a detail-oriented Executive Assistant and HR/Finance professional with 5+ years supporting executives and global teams. Skilled in payroll operations, compliance documentation, calendar management, and stakeholder engagement. Proficient in Microsoft Office, CRM systems, and automation tools, with strong communication and cross-cultural adaptability. Known for accuracy, discretion, and proactive problem-solving in fast-paced environments.

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I am highly organized and I bring over 5 years of experience in BPO industry providing seamless administrative support in fast-paced environments. I have proven high knowledge of Technical Skills, Organizational Skills and Creative Skills. You should hire me because I have an enthusiasm for learning new skills and opportunities and problem solving dedicated learn new experiences. My commitment to discretion, precision, and clear communication makes me a reliable partner in driving your business growth and maintaining organizational excellence.

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PROFESSIONAL SUMMARY Detail-oriented and results-driven accountant with over 6 years of experience leveraging expertise in financial record-keeping, financial analysis, reporting, and compliance to contribute effectively to organizations and SMEs across multinational organizations. Proficient in various accounting software such as QuickBooks desktop and online, Sage 50, FreshBooks and dedicated to maintaining accurate financial records. Experienced in the implementation of UK, US GAAP and IFRS, with a strong understanding of compliance requirements, process improvement, and risk management. Proven track record of managing client portfolios, leading junior teams, and delivering high-quality service under tight deadlines. Technically adept with accounting systems and Microsoft Excel. Committed to continuous learning and delivering excellence in a fast-paced professional services environment. CORE COMPETENCIES • Statutory Financial Reporting (UK, US GAAP / IFRS) • Client Portfolio Management • Bookkeeping & Periodic Management Accounts • Financial Controls & Process Improvement • Accounting Compliance & Advisory • Team Leadership & Staff Development • Client Secondment & Project-Based Accounting • ISO [phone hidden] Implementation and Lead Auditor • ISO [phone hidden] Implementation and Lead Auditor • PCI DSS, TX RAMP & CMMC Implementation • Internal & External Audit Coordination • Risk Assessment & Management • Compliance Monitoring & Reporting • Policy & Procedure Development • Corrective and Preventive Actions (CAPA) • Information Security Management System (ISMS) • Quality Management System (QMS) • Awareness Training & Capacity Building • Document Control & Records Management • Business Continuity & Incident Management • Regulatory & Legal Compliance • Software: Sage, FreshBooks, QuickBooks, Microsoft Excel and MS Office 365 tools • Project management software such as: Smartsheet, Basecamp and Jira • Certified ISO [phone hidden]:[phone hidden] and ISO [phone hidden]:[phone hidden] internal auditor focused on assisting organizations in designing, implementing, maintaining and providing related documentation to achieve ISO certifications

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Hi, I’m Saima Amatonding. I have over four years of experience in bookkeeping and I am proficient in QuickBooks Online and Desktop, Excel, Xero, AppFolio, and ACS. In my role, I handle a wide range of bookkeeping tasks, including recording daily financial transactions, managing accounts payable and receivable, reconciling bank and credit card statements, and monitoring cash flow. I prepare detailed financial reports such as income statements, balance sheets, and cash flow statements to help management make informed decisions. I also ensure that all invoices, bills, and vendor payments are accurately processed and recorded, maintain proper documentation for audits, and track expenses to support budgeting and forecasting. Additionally, I manage payroll records, prepare tax reports, and ensure compliance with accounting standards. I pride myself on keeping organized, accurate, and auditable records while streamlining processes to improve efficiency.

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Detail-oriented Finance, Administrative & Virtual Assistant with a background in Commerce (Finance) and hands-on experience supporting accounts, invoicing, record keeping, data entry, and office operations. Highly organized, reliable, and skilled in managing financial records, coordinating administrative tasks, and supporting day-to-day business processes. A quick learner with strong analytical skills, attention to detail, and a commitment to accuracy, efficiency, and professional growth.

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I’m an Executive Assistant who loves bringing order to busy schedules and turning ideas into action. I take pride in being the person my leaders can count on. Someone who anticipates needs, communicates with care, and helps keep everything running smoothly behind the scenes.

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Hi, I’m Andrea, a Social Media Manager who loves helping brands connect with people in meaningful ways. Over the past 4 years, I’ve managed Facebook, Instagram, and TikTok pages for different businesses, creating content that not only looks good but also sparks conversations and builds communities. What I enjoy most is turning ideas into posts that feel authentic and relatable. Whether it’s planning a campaign, writing captions, or jumping on the latest TikTok trend, I focus on making sure the brand’s voice comes through clearly and consistently. I’ve also worked in customer service and technical support, which taught me the importance of clear communication and empathy. Those experiences now help me engage with online audiences in a way that feels personal and genuine. At the end of the day, I’m passionate about helping businesses grow by telling their story online and making sure their audience feels seen, heard, and valued.

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