Dickens

Virtual Assistant – HR, Payroll & Admin Operations

Dickens

ID Verified
2,000/mo
Nairobi, Nairobi County, Kenya, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented Executive Assistant and HR/Finance professional with 5+ years supporting executives and global teams. Skilled in payroll operations, compliance documentation, calendar management, and stakeholder engagement. Proficient in Microsoft Office, CRM systems, and automation tools, with strong communication and cross-cultural adaptability. Known for accuracy, discretion, and proactive problem-solving in fast-paced environments.

Skills & Expertise

AI & Automation

Content & Writing

Data & Analytics

Design & Creative

E-commerce & Marketplace

Finance & Accounting

Sales & Business Development

Zoho CRMIntermediate
SalesforceIntermediate
B2B SalesBeginner

Work Experience

Virtual Assistant – Payroll, Finance & HR Operations Coordinator

OptCare Disability Services

Oct 2020 - Sep 2025

Job Responsibilities:

● Reduced payroll closing time by 30% by implementing streamlined reconciliation workflows. ● Processed full-cycle payroll for 52 staff and managed invoicing across 17 client accounts. ● Minimized understaffing incidents by redesigning shift rosters using availability scheduling. ● Authored high-impact executive communications including CEO-style notices and weekly bulletins. ● Led digital...

Phone SupportSocial Media SupportEmail SupportCreative WritingLive Chat SupportTechnical SupportVideo SupportEmail CopywritingCustomer.ioLiveChat

Quick Stats

Age32 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications

KCSE

Education

Bachelor's Degree

University of Nairobi

2014 - 2026