Andrea

Virtual Assistant

Andrea

ID Verified
1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I’m Andrea, a Social Media Manager who loves helping brands connect with people in meaningful ways. Over the past 4 years, I’ve managed Facebook, Instagram, and TikTok pages for different businesses, creating content that not only looks good but also sparks conversations and builds communities. What I enjoy most is turning ideas into posts that feel authentic and relatable. Whether it’s planning a campaign, writing captions, or jumping on the latest TikTok trend, I focus on making sure the b...

Skills & Expertise

AI & Automation

Edge AIIntermediate
Azure OpenAIBeginner

Content & Writing

ScriptwritingIntermediate
Technical WritingIntermediate
Creative WritingIntermediate

E-commerce & Marketplace

TikTok ShopAdvanced
EtsyIntermediate
eBayIntermediate
GumroadIntermediate
WordPressIntermediate
ShopifyBeginner

Data & Analytics

Design & Creative

CanvaExpert
Adobe PhotoshopIntermediate
Adobe IllustratorIntermediate
CorelDRAWIntermediate
DaVinci ResolveIntermediate
Video EditingIntermediate
CapCutIntermediate
Adobe Premiere ProIntermediate

Finance & Accounting

Marketing & Growth

Sales & Business Development

Software Development

Work Experience

Social Media Manager

Freelance

Jan 2021 - Present

Job Responsibilities:

- Managed multiple Facebook, Instagram, and TikTok pages for various businesses and brands. - Planned, created, and scheduled consistent content to improve engagement and reach. - Responded to messages, comments, and inquiries to build strong online communities. - Monitored page insights and adjusted content strategies based on performance. - Maintained brand consistency across all social media pl...

Billing and Collections Manager

Health Well-being and Resources Unlimited, Inc.

Dec 2023 - May 2025

Job Responsibilities:

I handled end-to-end financial administration, including SAP-based expense preparation, voucher processing, payroll, tax documentation, and asset management. I consistently ensured accuracy, compliance, and timely submission of all deliverables while supporting HR and administrative functions.

Live Chat SupportTechnical WritingPhone SupportTechnical SupportTicket ManagementEmail SupportCanvaPayroll ProcessingAccounts Payable/ReceivableQuickBooks

Global Service Desk IV (Technical Support Specialist)

DXC IT Technology

Oct 2020 - Dec 2023

Job Responsibilities:

I provided escalation support for global accounts including BMW, Eaton, and Microsoft. I resolved complex technical issues, managed system permissions, maintained hardware/software environments, and delivered high-level troubleshooting through ticketing platforms, email, and phone. This role strengthened my ability to handle detailed tasks, manage multiple priorities remotely, and support clients...

Live Chat SupportPhone SupportEmail SupportTicket ManagementTechnical SupportPower BI

Bank Customer Service Representative / Senior Operations Officer

Metropolitan Bank & Trust Company (Metrobank)

Apr 2010 - Mar 2020

Job Responsibilities:

developed my skills in customer management, documentation, compliance, and staff coordination. I handled escalations, performed reconciliation and risk monitoring, and ensured operational efficiency, experience that translates seamlessly into virtual administrative work.

Quick Stats

Age42 years
GenderFemale
English LevelConversational
ID VerificationVerified