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Profile Description

I am an Executive Virtual Assistant providing high-level virtual assistance, administrative support, and executive support to help founders and teams streamline operations. I specialize in email communication, scheduling, project management, data entry, and CRM automation to improve efficiency, strengthen communications, and support business growth through structured systems and reliable support.

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I am a great hire because I bring experience in both insurance claims and customer service. I have strong attention to detail, excellent communication skills, and a customer-focused mindset. I can efficiently handle claims, resolve customer concerns, and maintain accuracy while meeting deadlines. I am dependable, adaptable, and committed to providing outstanding service and achieving positive results for both customers and the company.

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Virtual assistant for a realtor for six years doing transaction coordination, cold calling doing inbound and outbound calls, administrative tasks, inside sales and administrative tasks. I could be your next VA rockstar!

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I am seeking a stable, full-time remote position where I can apply my experience in customer service, healthcare provider support, administrative assistance, and freelancing. My background includes working as a Customer Service Representative for financial, e-commerce, telecommunications, and retail accounts; a Provider Services Representative handling healthcare-related inquiries; and an HR Shared Services Specialist assisting employees with concerns, tickets, and records. My freelance experience includes Real Estate Virtual Assistance, Social Media Management, Content Moderation, Search Picture Labeling, and administrative support. I have experience researching properties, reviewing listing emails, verifying property information, maintaining spreadsheets, managing social media content, and organizing records. I am proficient in Microsoft Office, Google Workspace, Salesforce, Zendesk, Canva, Meta Business Suite, and other digital tools. I am detail-oriented, adaptable, organized, and willing to learn new systems and processes. I prefer a long-term, full-time work-from-home opportunity, ideally with a daytime or morning Philippine-time schedule, but I am open to other schedules that offer stability and opportunities for professional growth.

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Detail-oriented and highly organized professional with over 5 years of combined experience in customer service, communication, scheduling, online teaching, and administrative support. Skilled in cold calling, lead generation, email and calendar management, CRM systems, data entry, and client communication. Adept at managing daily operations while maintaining professionalism, efficiency, and strong customer relationships.

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I have 10 years of customer support experience and 5 years of VA experience, strong communication skills, and a genuine passion for helping people and supporting business growth. I am reliable, detail-oriented, adaptable, and capable of working with minimal supervision. I can manage tasks efficiently, handle challenges professionally, and build positive relationships with clients and customers. I am also a fast learner who is always willing to learn new tools, improve my skills, and adapt to my client's needs. I understand the importance of trust, confidentiality, time management, and delivering quality work. If given the opportunity, I will bring dedication, professionalism, and a positive attitude to the team, treating my client's business goals as my own and doing my best to help them succeed.

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Hi, I’m Erika. I have experience in recruitment, hiring support, administrative tasks, and customer service. I’m organized, detail-oriented, and comfortable handling communication, scheduling, data entry, and coordinating with different people. I believe my strong communication skills, ability to multitask, and willingness to learn make me a suitable candidate for the Administrative Assistant role.

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A highly organized, proactive, and detail-oriented professional with a Bachelor of Arts degree and experience in teaching, communication, documentation, and records management. Skilled in organizing information, preparing documents, conducting research, coordinating activities, and managing competing priorities. Possesses strong written and verbal communication, time management, problem-solving, and interpersonal skills. Interested in providing reliable remote administrative support, data entry, customer service, online research, and digital marketing assistance to help businesses improve efficiency and achieve their goals. Committed to professionalism, confidentiality, accuracy, and continuous learning.

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Experienced HR and administrative professional with over 10 years of human resources experience, complemented by a background in U.S.-based virtual recruitment, caregiver onboarding, online ESL instruction, customer service, and administrative coordination. Skilled in recruitment, employee relations, payroll administration, benefits management, scheduling, documentation, and customer communications. Familiar with various HR, recruitment, and communication platforms, with a strong commitment to accuracy, confidentiality, organization, and delivering excellent service.

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I’m a virtual assistant with 15+ years of experience helping businesses stay organized and connected with their clients. I handle cold email and LinkedIn outreach, lead research, appointment scheduling, CRM updates, customer support, and social media content planning and scheduling in Metricool. My background also includes recruiting, HR, and payroll, so I’m comfortable with sensitive information and detailed work. I’m dependable, organized, and easy to work with, and I follow through. I’m based in the Philippines and available during Eastern Time hours (8:00 AM–5:00 PM), with flexibility to adjust to your needs. Message me with what you need off your plate, and let’s talk about how I can help.

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Dynamic and results-driven professional with nearly 13 years of progressive experience in Customer Service, Training, Recruitment, and Quality Assurance. Proven track record of success across diverse sectors including real estate, billing & invoicing, administration, and various support roles. Demonstrates strong project involvement and adaptability in fast-paced, client-focused environments. Committed to driving operational excellence and enhancing the overall customer and employee experience.

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Detail-oriented Virtual Assistant with a strong background in administrative support, calendar and email management, and client communication. Skilled in handling scheduling, data entry, document preparation, and CRM management to ensure smooth day to day operations. Adept at multitasking in fast-paced remote environments while maintaining accuracy and professionalism. Committed to delivering efficient, organized, and client-focused support that enhances productivity and business growth.

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Dedicated, solutions-driven Technical Support & Customer Service Specialist with over 8 years of proven experience spanning technical warranty administration, contact centre operations, and international client relations. Adept at managing end-to-end aftersales support, navigating complex CRM platforms, and handling high-volume multi-channel inquiries (calls, emails, and live chat) with rapid diagnostic and troubleshooting capabilities. Strong background in financial compliance, risk standards, and global e-commerce escalation handling, having successfully serviced both local banking giants and North American retail marketplaces. Recognized for exceptional reliability, patience, and leadership in mentoring junior agents to achieve strict SLA and first-contact resolution (FCR) targets.

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Empathetic and patient professional with strong communication, active listening, and problem-solving skills. Experienced in understanding individual needs, providing thoughtful support, and handling sensitive conversations with compassion, professionalism, and respect. Committed to creating a safe, nonjudgmental environment where people feel heard, valued, and supported while helping them identify appropriate next steps.

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Results-driven professional with experience in Talent Acquisition, Customer Service, Sales, Insurance Support, and Administrative Operations. Skilled in recruitment, problem-solving, conflict resolution, and client relations, with strong communication skills and the ability to thrive in fast-paced environments.

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Results-driven professional with 5 years of experience in customer service and technical support across various industries, complemented by experience in virtual assistance, client success, quality assurance, and administrative support. Skilled in customer communication, issue resolution, appointment scheduling, call and transcript reviews, and workflow coordination. Adaptable, detail-oriented, and proactive in managing multiple responsibilities while maintaining service quality and efficiency. Seeking to leverage my diverse experience in a General Virtual Assistant, Customer Support, or administrative role where I can contribute to business operations and client satisfaction.

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Customer-focused professional with extensive experience in outbound sales, cold calling, customer support, admissions, and e-commerce operations. Skilled in building customer relationships, generating leads, handling inquiries, resolving concerns, and managing follow-ups. Adaptable, organized, and committed to delivering excellent customer service and achieving business goals.

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Experienced CPA and accounting professional with over 10 years of experience in bookkeeping, financial reporting, payroll, tax compliance, and audit support. QuickBooks Online ProAdvisor certified, with strong attention to accuracy, organization, and timely completion of work.

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I am a dynamic, tech-savvy, and client-focused professional with over 5 years of experience in customer service, tech recruitment, and administrative operations. My background includes serving as a Subject Matter Expert, Customer Service Coach, and Tech Recruiter—roles where I developed deep expertise in people engagement, stakeholder communication, and business support. I have a proven track record of managing client-facing communications, training teams, streamlining workflows, and supporting cross-functional operations in both remote and on-site environments. My role as a Tech Recruiter has enhanced my digital fluency with tools like MS Office and CRM platforms, while my coaching background has refined my ability to create structured content, handle inbox and calendar management, and guide teams in meeting performance goals. With strong attention to detail, a growth mindset, and a commitment to quality service, I am excited to bring my customer-centric approach and organizational agility to a long-term role where I can support digital marketing initiatives, manage virtual tasks, and contribute to business growth.

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Marketing Influencer | Maelys, Israel | Oct [phone hidden] – Present • Manage high-volume email and Instagram/TikTok inbox outreach, follow-ups, responses, and campaign coordination. • Contact a minimum of 50 influencers per day for monthly gifting campaigns and maintain timely follow-up workflows. • Manage influencer communications for TikTok affiliate opportunities, gifting campaigns, and paid collaborations. • Use CRM/Back Office systems to process orders, track shipments, update records, and monitor delivery status. • Coordinate with warehouses and shipping companies to resolve undelivered or returned orders. • Maintain posting trackers and campaign records to keep deliverables, deadlines, and follow-ups organized. • Maintain ongoing influencer relationships and coordinate retention for future campaigns. Project Coordinator | Morunda, Japan | Jul [phone hidden] – Jun [phone hidden] • Supported recruitment and administrative coordination for pharmaceutical and medical device clients. • Sourced candidates and maintained accurate recruitment databases and contact records. • Coordinated interviews between candidates and consultants, managing schedules and communication. • Conducted outbound calls and follow-ups while keeping candidate information organized and current. Senior Recruiter II / Client Contracts Administrator | PSG Global Solutions, Philippines | Nov [phone hidden] – Mar [phone hidden] • Managed US healthcare recruitment contracts with a strong focus on accuracy, documentation, and compliance. • Communicated with clients regarding contract updates, salaries, shifts, benefits, and other administrative requirements. • Pre-screened and scheduled candidates, coordinated application steps, and maintained timely follow-ups. • Prepared and delivered daily client reports, ensuring information was accurate and clearly presented. Front of House (Receptionist) | Fitness First, UAE | May [phone hidden] – May [phone hidden] • Provided professional customer service to members and guests and handled day-to-day front desk administration. • Processed membership sales, renewals, and payment transactions accurately. • Managed member inquiries, complaints, and administrative documentation while maintaining a professional service experience.

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