Tracey

Recruitment Specialist

Tracey

ID Verified
850/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with experience in Talent Acquisition, Customer Service, Sales, Insurance Support, and Administrative Operations. Skilled in recruitment, problem-solving, conflict resolution, and client relations, with strong communication skills and the ability to thrive in fast-paced environments.

Top Skills

Email Support · 6 yearsExcel (Advanced) · 6 yearsGoogle Sheets (Advanced) · 6 yearsPhone Support · 6 yearsTicket Management · 6 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
Lead ManagementAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaAdvanced
CapCutAdvanced
MayaBeginner

Finance & Accounting

Financial AnalysisIntermediate

Human Resources

US RecruitingBeginner
RecruitmentBeginner
Candidate SourcingBeginner
Technical RecruitingBeginner

Marketing & Growth

Google AdsIntermediate

Real Estate Operations

AirbnbIntermediate

Virtual Assistance & Admin

Data EntryIntermediate
Calendar ManagementIntermediate
Travel PlanningIntermediate
Executive Assistant ServicesIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
CalendlyIntermediate
Personal Assistant ServicesIntermediate
Research & Information GatheringIntermediate
Monday.comIntermediate
JiraIntermediate
AirtableIntermediate

Work Experience

Recruitment Specialist

Everise

May 2026 - Present

Email SupportUS RecruitingTechnical RecruitingRecruitmentLead ManagementExcel (Advanced)Phone SupportData EntryCandidate Sourcing

Consumer Finance Specialist

iQor

Jan 2025 - May 2026

Phone SupportExcel (Advanced)Live Chat SupportEmail ManagementData EntryFinancial Analysis

Executive Administrative Assistant

SupportNinja

Aug 2023 - Jan 2025

Lead ManagementGoogle Sheets (Advanced)CanvaZendeskExcel (Advanced)Email SupportCapCutMeeting CoordinationExecutive Assistant ServicesCalendar ManagementData EntryDocument ManagementPersonal Assistant ServicesAirtableResearch & Information GatheringMonday.comCalendlyEmail ManagementGoogle AdsMaya

Outbound Sales Specialist

TaskUs

Aug 2022 - Aug 2023

Phone SupportLead ManagementGoogle Sheets (Advanced)Excel (Advanced)Email SupportLive Chat SupportTicket ManagementEmail Management

Resolutions Specialist

Telus

Jul 2021 - Jul 2022

Live Chat SupportGoogle Sheets (Advanced)Lead ManagementPhone SupportZendeskCanvaCapCutExcel (Advanced)Email SupportAirbnbCalendar ManagementEmail ManagementTravel PlanningTicket Management

Escalations Support Specialist

WNS

Sep 2019 - Jun 2021

Phone SupportLive Chat SupportLead ManagementEmail ManagementEmail Support

Quick Stats

Age25 years
English LevelConversational
ID VerificationVerified