Virtual AssistantVirtual Assistant
Sarah
ID Verified$1,200
per month
($7/hour)
Profile Description
I’m a virtual assistant with 15+ years of experience helping businesses stay organized and connected with their clients. I handle cold email and LinkedIn outreach, lead research, appointment scheduling, CRM updates, customer support, and social media content planning and scheduling in Metricool. My background also includes recruiting, HR, and payroll, so I’m comfortable with sensitive information and detailed work. I’m dependable, organized, and easy to work with, and I follow through. I’m base...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Human Resources
Work Experience
Payroll Specialist
Paycor
Sep 2025 - May 2026
Key Achievements:
• Helped clients process payroll accurately and on schedule, verifying employee timekeeping and payroll data. • Supported clients with general ledger updates and accounts payable. • Resolved payroll inquiries and discrepancies promptly. • Maintained confidential employee payroll and tax records in line with payroll policies and compliance procedures.
Inbound Customer Support (E-commerce)
RejuvaCare
Jul 2024 - Sep 2025
Key Achievements:
• Managed inbound customer support for e-commerce clients via chat, email, and phone. • Processed orders, refunds, and tracking requests; updated Shopify and CRM records accurately. • Coordinated with internal teams to resolve customer issues.
Recruiter
IE Productions
Jun 2022 - Jul 2024
Key Achievements:
• Sourced and screened qualified applicants, conducted interviews, and coordinated hiring activities. • Managed candidate pipelines and recruitment databases. • Assisted with onboarding and employment documentation.
Chat Moderator
IE Productions
Jun 2022 - Jan 2024
Key Achievements:
• Monitored online chat platforms for policy compliance and responded professionally to user inquiries. • Removed inappropriate content, enforced community guidelines, and escalated serious violations to management.
CSR ( healtcare)
EC Solutions
May 2019 - Mar 2020
Key Achievements:
• Assisted healthcare clients with account and service inquiries by phone and email. • Updated customer records accurately in CRM systems and complied with company policies and procedures.
HR Specialist
Maid in your hometown
Jan 2017 - Apr 2019
Key Achievements:
• Screened resumes, interviewed applicants, scheduled interviews, and coordinated recruitment and onboarding. • Recorded new hire profiles in the company app, assigned new hires to designated tasks, and maintained employee records and HR documentation. • Supported employee relations and provided administrative support.
E-commerce specialist and SMM
Virtual Assistant (Freelance)
Jun 2011 - Dec 2016
Key Achievements:
• Managed Shopify stores and product listings; processed customer orders, refunds, and exchanges. • Responded to customer inquiries by email and chat. • Scheduled social media content, created Canva designs, and managed Meta Business accounts and administrative tasks.
CSR
Procter & Gamble Ph
Sep 2009 - Jul 2010
Key Achievements:
• Assisted customers with product inquiries and order concerns; resolved complaints while maintaining high customer satisfaction. • Documented customer interactions in daily reports and escalated complex issues to the appropriate departments.