Virtual AssistantVirtual Assistant
Daniel
ID Verified$900
per month
($5/hour)
Profile Description
Dynamic and results-driven professional with nearly 13 years of progressive experience in Customer Service, Training, Recruitment, and Quality Assurance. Proven track record of success across diverse sectors including real estate, billing & invoicing, administration, and various support roles. Demonstrates strong project involvement and adaptability in fast-paced, client-focused environments. Committed to driving operational excellence and enhancing the overall customer and employee experience.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Human Resources
Real Estate Operations
Specialized Skills
Virtual Assistance & Admin
Work Experience
Product Support Administrator - Healthcare Billing & Invoicing
Supportware Philippines
Jun 2023 - Oct 2026
Key Achievements:
Generate, review, and issue itemized medical bills, patient statements, and institutional invoices in alignment with contract terms and clinical services.
Customer Success Specialist - Software Campaign
Bolton International
Aug 2021 - Jan 2023
Key Achievements:
Communicate overall design and approach to a team of programmers; create flowcharts, diagrams, other models, and programming instructions to guide programming team. Used Zendesk, Intercom and Guru for clients account.
Senior Recruiter Level III
PSG Global Solutions
Feb 2021 - Jul 2021
Key Achievements:
Source resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites.
Case Manager - Customer Success (AirBnB)
TDCX Philippines
Mar 2017 - Dec 2020
Key Achievements:
Case Manager - Customer Success (AirBnB) Mar 2017 - Dec 2020