Virtual Assistant, Customer service RepresentativeVirtual Assistant, Customer service Representative
erika
$800
per month
($5/hour)
Profile Description
Hi, I’m Erika. I have experience in recruitment, hiring support, administrative tasks, and customer service. I’m organized, detail-oriented, and comfortable handling communication, scheduling, data entry, and coordinating with different people. I believe my strong communication skills, ability to multitask, and willingness to learn make me a suitable candidate for the Administrative Assistant role.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Human Resources
Sales & Business Development
Customer Success
Work Experience
Assistant Hiring Manager
Profile Mgmt.
Sep 2025 - Aug 2026
Key Achievements:
Coordinate candidate sourcing, screening, and interviewing to enhance recruitment process efficiency. Scheduled interviews, reviewed qualifications and assisted in hiring decisions to ensure alignment with company needs. Maintained recruitment records , streamlined hiring process and facilitated onboarding to support new employee integration Supported Company Growth by enhancing team capabilities through effective candidate sourcing
Customer Service Representative
Afni
Jan 2023 - Apr 2024
Key Achievements:
Assisted customers with billing, account management, and service inquiries via phone, chat, and email. Resolved customer concerns efficiently while maintaining high customer satisfaction. Educated customers on Verizon products, services, and promotions to meet their needs. Processed account updates, payments, service changes, and order requests accurately. Met or exceeded company performance metrics, including quality, productivity, and customer satisfaction goals.