Discover Full-Time Remote Professionals Worldwide

Profile Description

My experience has been mostly on customer service, where I had to make sales. I did alot of outbound and inbound calls. I've had an opportunity to make cold calls too. Basically I enjoy interacting with people. So working as a virtual assistant will help me interact more with people and maintain professional relationships.

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Shopify Customer Support & E-Commerce Specialist with expertise in managing high-volume customer service operations for fast-paced dropshipping brands. Proven track record in resolving complex customer inquiries, reducing chargebacks, and navigating supply chain and carrier delays (USPS, FedEx, DHL, 3PLs). Skilled in leveraging Gorgias, Shopify, and Google Sheets to manage returns, replacements, refunds, and order escalations efficiently. Combines strong problem-solving with product listing and store optimization capabilities to protect brand reputation, drive customer retention, and maximize lifetime value (LTV).

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I have over 4 years of experience in dispatching, transportation and logistics coordination, customer service, and appointment setting. I am skilled in handling high-volume calls, coordinating drivers, managing bookings, tracking shipments, scheduling appointments, and resolving customer concerns. I am reliable, organized, punctual, and adaptable, with strong communication and problem-solving skills. My ability to work under pressure, learn new systems quickly, and stay focused on providing excellent customer service makes me a valuable addition to any team.

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Detail-oriented and proactive Virtual Assistant with over 8 years of combined experience in customer service, administrative support, order management, and operations coordination. Skilled in CRM management, email communication, data entry, quality assurance, and process improvement. Proficient in Salesforce, Shopify, ClickUp, PandaDoc, and Google Workspace. Highly organized, adaptable, and dependable, with a strong commitment to delivering accurate, efficient, and high-quality results while supporting business operations and customer satisfaction.

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Hi Team, I am a motivated, organized, and detail-oriented individual with strong administrative, communication, and time-management skills. I am capable of organizing documents, maintaining accurate records, performing data entry, assisting with basic accounting tasks, and providing support for daily business operations. I understand the importance of accuracy, confidentiality, meeting deadlines, and keeping information well-organized. My strengths include being dependable, adaptable, willing to learn, and committed to completing tasks efficiently. I can work independently or as part of a team, follow instructions carefully, and adapt to new systems and procedures. I am also eager to improve my skills in operations, administration, and accounts support to help ensure smooth and efficient business processes. What makes me a great hire is my positive attitude, strong sense of responsibility, attention to detail, and willingness to take initiative. I am committed to delivering quality work, supporting my colleagues, and contributing to the company's goals. I may continue to develop my experience, but I bring dedication, professionalism, and a genuine willingness to learn and grow with the organization. Looking forward to work with you!

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Profile Description

I am a highly skilled and versatile professional with extensive experience in recruitment, sales, customer service, account management, credit control, and technical support. He possesses strong analytical and problem-solving abilities, excellent communication and client relationship management skills, and a proven ability to meet targets while maintaining high standards of quality and professionalism. His background in handling end-to-end recruitment processes, resolving customer concerns, managing client accounts, and building lasting business relationships demonstrates his adaptability, reliability, and commitment to delivering results. He would be a great hire because he brings a wealth of practical experience, a customer-focused mindset, strong time management skills, and the ability to work effectively in a fast-paced environment. His dedication, willingness to learn, and focus on client satisfaction make him a valuable asset to any organization seeking a dependable professional who can contribute to team success and business growth.

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Versatile, detail-oriented professional with experience in executive and administrative support, operations coordination, customer service, technical support, and employee training and development. Skilled in managing competing priorities, coordinating projects, organizing workflows, preparing business documentation, and maintaining effective communication with clients, teams, and stakeholders. Proficient in a wide range of digital tools and collaboration platforms to streamline processes, improve productivity, and support business objectives. Adaptable, organized, and committed to delivering reliable support, fostering positive working relationships, and contributing to efficient day-to-day operations across diverse business environments.

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Hi, I'm Glaiza P. Oringot, a BSBA Financial Management graduate and Certified Financial Management Specialist (CFMS) from the Philippines. I'm building a career in remote work as a Bookkeeping and Admin Virtual Assistant, with a strong focus on data entry. I enjoy organizing information and keeping records accurate and complete. My finance background gives me a solid foundation for bookkeeping, and I can handle bookkeeping tasks using QuickBooks and Xero. My internship at Labo National High School also gave me hands-on administrative and clerical experience. There I handled data entry, record updating, document organization, inventory records, school profiling, and administrative reports. Working with official documents taught me to be careful, organized, and precise. I also completed training in Bookkeeping, Admin VA, and Data Entry at PRO VA Philippines (PROVA.PH), which strengthened my skills for the VA industry. As a Bookkeeping and Admin VA, I can help with bookkeeping support using QuickBooks and Xero, data entry and record keeping, email management, research, and general admin support. I'm comfortable with Microsoft Excel, Word, and PowerPoint, as well as Google Docs, Sheets, and Drive, and I pick up new tools quickly. I'm organized, detail-oriented, and responsible, and I aim to give clients accurate, reliable, and well-organized support as a dependable part of their remote team.

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Organized, detail-oriented administrative and customer support professional with front-desk experience handling customer inquiries, scheduling, billing documentation, and confidential information. Virtual Assistant trained in calendar management, inbox organization, and spreadsheet tracking. Reliable, quick to learn new systems, and comfortable working independently in a remote role.

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Detail-oriented Accounts Payable Specialist with 3 years of experience managing high-volume invoice processing, data entry, vendor relations, and financial reporting. Skilled in streamlining payment workflows, reconciling accounts, and ensuring compliance with company policies and regulatory standards. Adept at using ERP systems and accounting software to maintain accuracy and efficiency in financial operations. Key Skills & Strengths: • Invoice processing and vendor management • Account reconciliation and expense tracking • ERP/accounting software proficiency ( Netsuite, and basic Quickbooks ) • Strong analytical and problem-solving abilities • Excellent communication and collaboration with cross-functional teams • Commitment to accuracy, timeliness, and confidentiality Employers value me for my accuracy in managing accounts payable, strong vendor relationships, other administrative tasks, and my ability to streamline processes. I’m recognized as a reliable team player who consistently meets deadlines and improves efficiency.

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Reliable and versatile professional with over 2 years of experience in customer service, administrative support, client communication, and business operations. Skilled in handling customer inquiries, scheduling and coordination, data entry, record management, follow-ups, and resolving issues efficiently. I also have experience supporting marketing and social media activities, with strong communication, organization, and attention to detail. I am adaptable, proactive, and comfortable working independently or as part of a team, with a strong commitment to providing excellent customer experiences and keeping daily operations running smoothly.

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I am a results-driven commercial and relationship management professional with strong expertise in portfolio growth, sales improvement, client acquisition and retention, product development, and business solutioning. I have managed significant budgets of up to KES 100M while coordinating across multiple business functions, designing and improving products, and measuring their performance and impact. My experience includes managing client portfolios, growing card and financial product revenues, developing customer-focused solutions, identifying new business opportunities, and using data to support informed decision-making. I combine strong commercial acumen, analytical thinking, relationship management, and leadership skills to drive revenue growth, improve customer experience, develop successful products, and deliver measurable business results.

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I am a customer service and telesales professional with hands-on experience in telecommunications and health sectors, handling 50+ customer interactions daily across calls, chats, and emails. I have maintained CSAT scores above 90% and QA scores above 95% using platforms such as Zendesk, Freshdesk, and Salesforce Service Cloud. I have also worked as a communications intern in public health, creating digital content that reached up to 100,000 views on Instagram and X.

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Medical billing and claims specialist with 2+ years of healthcare administrative experience, HIPAA certified with a 98% quality analysis rating and Employee of the Year recognition. Skilled across the full revenue cycle — clean claim submission with accurate CPT/ICD-10 coding and modifiers, denial resolution and appeals, payment posting, and EOB/ERA reconciliation. Experienced with Medicare, Medicaid, and commercial insurance billing requirements, and proficient across major billing/EMR platforms including Availity, eClinicalWorks, NextGen, Athenahealth, Epic, Imagine Billing System, and Chartswap. Known for closing revenue leaks through disciplined aging report follow-up, precise documentation, and clear communication with carriers and patients alike.

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I am an Administrative Operations Specialist transitioning into healthcare administration, bringing over 10 years of experience in hospitality, client support, operations, and administrative coordination. My background has strengthened my transferable skills in customer service, scheduling, stakeholder communication, problem solving, multitasking, and delivering high quality support in fast paced environments while consistently creating exceptional client experiences. Recently, I completed Medical Virtual Assistant training and HIPAA compliance certification, expanding my expertise in healthcare administration, patient support, telehealth coordination, insurance verification, appointment scheduling, and medical office workflows. Through hands on portfolio projects, I have developed practical experience in patient intake, healthcare documentation, follow-up management, and workflow optimization. I am passionate about combining my hospitality service mindset with healthcare administrative skills to provide compassionate, organized, and efficient support to providers, healthcare teams, and patients. My experience spans patient coordination, calendar and inbox management, administrative support, CRM systems, and HIPAA compliant workflow processes that contribute to smooth healthcare operations and positive patient experiences. What sets me apart is my ability to align organizational goals with patient and client needs, ensuring every interaction drives measurable success. If you're looking for someone who combines compassionate service with organized, data driven support to elevate patient experiences and strengthen healthcare operations, let’s connect and explore how I can add value to your team.

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Versatile and detail-oriented Virtual Assistant with a strong corporate background specializing in Insurance Verification, Database Administration, and Healthcare Operations. Fully HIPAA compliant with deep expertise in managing confidential customer data and protecting Protected Health Information (PHI). Proven track record of executing critical verification and data entry workflows across Property & Casualty (P/C) and Life Insurance sectors. Proficient in leveraging specialized systems such as Salesforce CRM, Black Knight, TN[phone hidden] Mainframe, and SmartFlow to conduct secure carrier outreach, audit data integrity, and process complex billing or policy transactions. An independent professional equipped with a dedicated home office setup, prepared to streamline remote administrative and insurance operations with exceptional precision.

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Worked as a Content Moderator for a Social Media Platform for 8 months in the Adult Content Department. Experienced Customer Support Specialist with a background in managing customer accounts and subscriptions, providing assistance, and resolving customer concerns through email and live chat. Also experienced in managing multiple social media accounts across different brands, including content creation and posting, performance monitoring, and data analysis. Additionally, skilled in order processing, fulfillment, and shipment coordination, ensuring accurate and timely handling of customer orders.

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Experienced Customer Service and Sales Specialist with over 6 years of expertise across e-commerce support, technical troubleshooting, omni-channel customer care, and full-cycle sales. Skilled in handling Shopify e-commerce operations, order fulfillment, refund/return logistics, live chat, and email support while maintaining high customer satisfaction ratings. Proven track record in resolving complex technical issues, managing insurance sales, and streamlining communication processes to deliver efficient, high-quality customer experiences. Work Preferences Preferred Roles: Customer Service Specialist, E-Commerce Support Specialist, Email & Live Chat Specialist, Sales Operations / Representative PNG Key Skills: E-Commerce Support (Shopify), Order Management & Logistics, Technical Troubleshooting, Sales & Lead Conversion, Conflict Resolution, Public Relations, Time Management PNG Preferred Work Environment: Remote / Hybrid / On-site Customer Operations PNG

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Top Rated Talent here in Upwork, 5 years experience as a VA. Something about me is I don't settle for mediocrity. I always walk an extra mile to be the best of what I can be. I have shown good performance with the companies that I have worked with. The top reason why you should hire me is because I can multi-task and I am more than willing to work at any given time that the client will demand. I have the work ethic that is necessary. I can start IMMEDIATELY. I'm skilled in handling : _Lead Generation Specialist - Data Entry, Lead Mining, Internet Research, List building - Social Media Management -proven experience with content creation, conducting competitors research, engagement, content calendar -Handling invoices -Executive Assistantof the CEO from organizing his calendar, replying to email, project management, creating presentations, project management, invoicing -Marketing Admin - Creating email outreach sequence - Creating LinkedIn messaging sequence -LinkedIn Lead Generation Specialist -Appointment Setting -Administrative Task Knowledgeable in Different CRM'S and Tools: Ring Central Gohighlevel Zoho CRM Active Campaign [link hidden] Zapier Hubspot Attio Apollo Many Chat Convertkit Asana Click up Chat GPT | Gemini | Otter Ai Trello Mojo dialer Mailchimp HubspotThinkific Trello Wordpress Canva Linkedin Lead Generation and Sales Navigator Zoom Google Apps MS Office Apps Click up Apex-executive-suites Ring central Loomly Dropbox

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Versatile Operations & Project Professional with a robust track record spanning solar energy, logistics, insurance, and home improvement operations. Proven expertise in streamlining end-to-end workflows, optimizing team performance across remote and field environments, and mitigating risk to drive sustainable business growth. Recognized for building lasting client relationships, turning complex contracts into seamless executions, and leading high-performing teams with unwavering agility and strategic focus.

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