Customer Service Specialist/E-commerce Email SupportCustomer Service Specialist/E-commerce Email Support
Keervin
1,000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since October 2026
Profile Description
Experienced Customer Service and Sales Specialist with over 6 years of expertise across e-commerce support, technical troubleshooting, omni-channel customer care, and full-cycle sales. Skilled in handling Shopify e-commerce operations, order fulfillment, refund/return logistics, live chat, and email support while maintaining high customer satisfaction ratings. Proven track record in resolving complex technical issues, managing insurance sales, and streamlining communication processes to deliver ...
Top Skills
Live Chat Support · 4 yearsPhone Support · 4 yearsTechnical Support · 3 yearsEmail Support · 2 yearsFreshdesk · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
ShopifyBeginner
TikTok ShopBeginner
DropshippingBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner
Customer Success
Live Chat SupportAdvanced
Phone SupportAdvanced
Technical SupportAdvanced
Email SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
FreshdeskIntermediate
Quick Stats
Age28 years
English LevelConversational
ID VerificationNot verified
Portfolio
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Certifications
IELTS
Education
Bachelor's Degree
Agro Industrial Foundation College of the Philippines
2015 - 2018