Mitchelle

General Virtual Assistant

Mitchelle

ID Verified
900/mo
San Mateo, Rizal, Philippines
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile, detail-oriented professional with experience in executive and administrative support, operations coordination, customer service, technical support, and employee training and development. Skilled in managing competing priorities, coordinating projects, organizing workflows, preparing business documentation, and maintaining effective communication with clients, teams, and stakeholders. Proficient in a wide range of digital tools and collaboration platforms to streamline processes, impro...

Skills & Expertise

Content & Writing

Blog WritingIntermediate
CopywritingIntermediate
Creative WritingIntermediate
Email CopywritingIntermediate

Customer Success

Design & Creative

CanvaIntermediate
CapCutIntermediate

Finance & Accounting

Human Resources

RecruitmentAdvanced
PayrollIntermediate
TimekeepingIntermediate

Real Estate Operations

AirbnbBeginner

Sales & Business Development

Virtual Assistance & Admin

AsanaIntermediate
NotionIntermediate
TrelloIntermediate
CalendlyBeginner
Monday.comBeginner
ClickUpBeginner
AirtableBeginner

AI & Automation

ZapierBeginner

Data & Analytics

Power BIIntermediate

E-commerce & Marketplace

Work Experience

Executive Virtual Assistant to the President

Innovative Billboards, LLC

Sep 2025 - Present

Job Responsibilities:

Provided high-level executive support to the President by managing communications, scheduling, project coordination, and preparation of business materials to support strategic leadership, product development, and stakeholder engagement within the outdoor advertising technology industry.

Blog WritingCopywritingCreative WritingPhone SupportLive Chat SupportEmail CopywritingEmail SupportTechnical SupportQuickBooksCapCut

Coach and Training Department Head

Strategic Assistant Solutions

Mar 2024 - Sep 2025

Job Responsibilities:

Lead the development and execution of training programs for staff across various roles. Key responsibilities include, but not limited to, identifying skills gaps, creating tailored learning solutions, facilitating virtual training sessions, and monitoring team performance.

Phone SupportLive Chat SupportEmail SupportTechnical SupportQuickBooksCapCutCanvaRecruitmentPayroll ProcessingPayroll

Learning Speciialist, Global Learning - Asia

Alorica Asia

Sep 2020 - May 2022

Job Responsibilities:

Evaluate the English language proficiency of candidates with precision and efficiency through rigorous training and meticulous filtering. Identify exceptional trainees and work closely with the operations team to fulfill client needs and requirements.

Email SupportTechnical SupportPhone SupportPayroll ProcessingRecruitmentTimekeepingPayrollOnboardingCorporate TrainingPerformance Management

Technical Support Representative

Alorica Asia

Sep 2019 - Sep 2020

Job Responsibilities:

Provide support and technical assistance to customers of an electronics manufacturer in resolving any technical issues they may encounter.

Data EntryTechnical SupportEmail SupportPhone SupportZendesk

Retention Specialist

Alorica Asia

Aug 2018 - Sep 2019

Job Responsibilities:

Assist in providing support and preemptively avoiding cancellations among customers of a satellite radio enterprise.

Technical SupportPhone SupportZendesk

Quick Stats

Age37 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ArabicBasic
JapaneseBasic
FrenchBasic
ItalianBasic
SpanishBasic
ID VerificationVerified
Portfolio
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Certifications

Lean Six Sigma - White Belt
Lean Six Sigma - Yellow Belt
Voicebox Advanced Sales Training Leader
Learning and Development | HRCI
Google Prompting Essentials | Coursera
Google AI Essentials | Coursera

Education

Bachelor's Degree

St. Paul Univaersity, Quezon City

2006 - 2008

Bachelor's Degree

Trinity University of Asia

2005 - 2006

High-school

Infant Jesus Academy, PH

2001 - 2005