Executive Assistant | Customer Experience ProfessionalExecutive Assistant | Customer Experience Professional
Marian
$1,000
per month
($6/hour)
Profile Description
I am an Administrative Operations Specialist transitioning into healthcare administration, bringing over 10 years of experience in hospitality, client support, operations, and administrative coordination. My background has strengthened my transferable skills in customer service, scheduling, stakeholder communication, problem solving, multitasking, and delivering high quality support in fast paced environments while consistently creating exceptional client experiences. Recently, I completed Medi...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Executive & Medical Administrative Virtual Assistant
Independent Contractor (Remote)
Jul 2025 - Present
Job Responsibilities:
Manage calendars, appointments, and scheduling requests across multiple time zones, ensuring efficient coordination and timely follow-up. Manage high-volume email correspondence and client communications while maintaining professionalism, confidentiality, and accuracy. Maintain organized digital records, CRM databases, and documentation systems to support operational efficiency and data inte...
Customer Experience Sales Manager – Events & Conferences
Marriott International
Jul 2019 - Jun 2025
Job Responsibilities:
Coordinated complex event schedules, timelines, and logistical requirements for multiple stakeholders, ensuring seamless execution and adherence to deadlines. Managed high-volume client communications via email, phone, and virtual meetings, providing timely updates and maintaining exceptional service standards. Maintained detailed records, contracts, event documentation, and operational repo...
Customer Experience Sales Manager – Events & Conferences
Fairmont Hotels & Resorts
Sep 2016 - Jun 2019
Job Responsibilities:
Managed multiple client projects simultaneously, coordinating schedules, documentation, and communication to ensure successful service delivery. Maintained organized records, contracts, and client information databases, ensuring timely access to critical information and accurate reporting. Acted as a primary point of contact for clients, responding to inquiries, resolving concerns, and facil...
Sales Executive
Fairmont The Norfolk
Aug 2015 - Aug 2016
Job Responsibilities:
Coordinated client bookings, scheduling requests, and service arrangements while ensuring accurate documentation and timely follow-up. Maintained client records, agreements, invoices, and event-related documentation with a high degree of accuracy and organization. Served as a key point of contact for client communications, managing inquiries and providing timely updates throughout the planni...
Sales Coordinator
Fairmont The Palm
Oct 2012 - Jul 2015
Job Responsibilities:
Provided comprehensive administrative support to the Sales and Events team, including calendar coordination, document preparation, and correspondence management. Coordinated and maintained contracts, booking files, event documentation, and operational records, ensuring accuracy and accessibility. Managed incoming client inquiries and communications, responding professionally and escalating i...