Virtual AssistantVirtual Assistant
Wilmarc
$2,000
per month
($11/hour)
Profile Description
Detail-oriented and proactive Virtual Assistant with over 8 years of combined experience in customer service, administrative support, order management, and operations coordination. Skilled in CRM management, email communication, data entry, quality assurance, and process improvement. Proficient in Salesforce, Shopify, ClickUp, PandaDoc, and Google Workspace. Highly organized, adaptable, and dependable, with a strong commitment to delivering accurate, efficient, and high-quality results while sup...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Order Support Lead
Go2 Impact LLC - Cubby Beds
Sep 2021 - Oct 2026
Key Achievements:
•Lead the Order Support team with training and daily oversight. •Continuously seek enhancements in processes, training, and systems to elevate customer satisfaction. •Ensure data integrity and ticket quality by enforcing good data practices, leading QA processes, and providing necessary training within the team. •Build & maintain the team's Knowledge Base to ensure accurate, up-to-date training materials at all times. •Support the Support Manager in onboarding new team members •Collaborate with other departments to support data accuracy and process improvement.
Quick Stats
Education
Bachelor's Degree
University of the Philippines Los Baños
2005 - 2009