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I am a dedicated, reliable, and hardworking professional with experience in administration, business management, customer service, sales, and operations. I have strong organisational, communication, and problem-solving skills, with the ability to manage multiple responsibilities and meet deadlines. I am confident working independently or as part of a team and adapt quickly to new systems and working environments. I take pride in delivering accurate, high-quality work, maintaining professionalism, and building positive working relationships. I am motivated, detail-oriented, and always willing to learn and develop new skills.

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Noluthando Matshata is a Certified Fraud Examiner and Internal Audit, Risk and Compliance professional with over 12 years' experience planning, executing and reporting on risk-based audits, including audits of performance information and organisational objectives, for private-sector, public-sector and state-owned clients, from Deloitte and financial-services institutions to municipalities and public entities. Her work is performed in line with IIA Standards and delivered within agreed timelines, with clear, practical recommendations for management. She combines a full internal audit skill set (risk-based planning, internal control evaluation, data analytics and CAATs, including Power BI).

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Detail-oriented Cloud Bookkeeper with experience managing financial records using cloud-based accounting platforms such as QuickBooks in Cloud Accounting. Skilled in accounts payable and receivable, bank reconciliations, financial reporting, and data accuracy. Adept at streamlining processes, ensuring compliance, and providing real-time financial insights to support business decision-making. Committed to maintaining confidentiality, improving efficiency, and delivering reliable bookkeeping services in remote and cloud-based environments

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Operations and virtual assistant professional with a BSc in Information Technology and 3+ years of remote experience. Administered a loan management system and user access, built Portfolio at Risk (PAR) and compliance reports, and coordinated across branches at Hadfatt Credit Limited. Skilled in scheduling, data management, [link hidden] outreach, and SEO content writing. ALX Africa is certified in data analytics and virtual assistance.

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Customer-focused and results-driven professional with over 10 years of experience in customer service, account management, team leadership, management, and business operations. Skilled in building strong client relationships, managing accounts, resolving complex issues, and delivering consistently high standards of service. A confident and adaptable team leader with strong communication, interpersonal, organisational, and problem-solving skills, with the ability to remain calm and effective in high-pressure environments. Experienced in stakeholder engagement, financial processes, cost analysis, appointment coordination, and international travel management. Known for a professional, positive, and practical approach, with a strong commitment to customer satisfaction, operational efficiency, and achieving successful outcomes.

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I have a career spanning over 35 years and I have expertise in admin,Virtual Assistant, call centre agent , Financial Advisor, Home Loan Specialist, Reception,customer enquiries, P/A,client liason ,small business start up , teaching English . I am extremely organised, efficient,easily able to multi task and prioritise and I am able to work unsupervised.

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Bilingual customer-focused professional with experience in customer support, sales, account assistance, and administrative coordination. I have supported customers through inquiries, issue resolution, follow-ups, upselling, and cross-selling, while maintaining a high level of service and clear communication. I am also comfortable with virtual assistance tasks such as calendar management, email handling, scheduling, data organization, and day-to-day operational support. With strong English skills (C1) and a proactive, organized work style, I adapt quickly and perform well in remote environments. I have experience using Google Workspace, Slack, Teams, Zoom, Trello, Canva, and Excel to manage communication, workflows, and client needs efficiently. I am open to remote roles in Customer Support, Customer Success, Virtual Assistant, Executive Assistant, and Inbound Sales.

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Results-driven professional with over 15 years of experience across banking, digital support, and IT services. Recognized for exceptional analytical skills, leadership, and a commitment to operational excellence. Proven ability to enhance processes, resolve complex issues, and deliver outstanding client experiences in fast-paced environments.

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I am an admitted Attorney with an LLB and LLM in Medical Law from the University of KwaZulu-Natal, with experience gained through Aspen Pharmacare’s competitive Law Graduate Programme and practical legal work. Experienced in legal research, commercial law, civil litigation, regulatory compliance, drafting and document review, with exposure to medical negligence and cross-border regulatory matters. I bring strong analytical and communication skills, attention to detail and the ability to manage competing priorities. I am adaptable, proactive and eager to learn, with a particular interest in corporate and commercial law, legal technology and AI governance. I enjoy taking on new challenges and finding practical ways to contribute and add value to an organization.

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A detail-oriented and results-driven finance professional with a Degree in Finance and Banking and experience in financial management, accounting, budgeting, financial reporting, and cash flow management. Skilled in maintaining accurate financial records, preparing financial statements, reconciling accounts, monitoring expenditures, and ensuring compliance with financial policies and procedures. Possesses strong analytical, problem-solving, organizational, and communication skills, with a commitment to accuracy, accountability, and supporting sound financial decision-making. Eager to contribute to organizational growth through effective financial planning, cost control, and efficient management of financial resources.

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Highly motivated and results-oriented with more than 3 years of experience in customer service. Proven ability to work independently and proactively while maintaining strong communication and organizational skills. Seeking a challenging position in a dynamic environment where I can contribute my skills and experience to support business growth.

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I am a highly experienced e-commerce and customer operations professional with nearly a decade of hands-on experience supporting Amazon, Walmart, eBay, and Shopify DTC brands end to end. I specialize in owning the full lifecycle of marketplace and direct-to-consumer operations—managing customer inquiries, order fulfillment issues, returns and refunds, inventory discrepancies, and account health—while ensuring a consistent, high-quality customer experience. What sets me apart is my ability to combine operational precision with customer-first problem solving. I have managed high-volume support queues, complex case escalations, and marketplace compliance requirements across multiple platforms, while maintaining strong KPIs and SLA performance. Beyond daily execution, I focus on identifying root causes, improving workflows through SOPs, and preventing repeat issues that impact both customers and the business. I am trusted to work independently, handle sensitive account and customer concerns, and collaborate with cross-functional teams to keep operations running smoothly. My goal is to reduce friction, protect brand reputation, and deliver reliable, scalable support across Amazon, Walmart, eBay, and Shopify environments.

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Former US KYC Officer at Citibank currently driving identity analysis and lead validation as a Data Enrichment Analyst for MangoMF. Expanding into LLM development, I actively train AI systems as a Data Annotator for iMerit and a Voice Recording Contributor for [link hidden]. I bridge these compliance and data disciplines as a freelance AI Automation Specialist, engineering self-hosted workflows across n8n, [link hidden], and Zapier to build scalable business integrations.

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Highly organized, proactive, and versatile Virtual Assistant with extensive experience in administrative support, e-commerce operations, and high-volume customer communication. Adept at managing email correspondence, calendar scheduling, order processing, and day-to-day workflow tracking across tools like Google Workspace, Asana, Slack, and Shopify or Etsy. Recognized for exceptional attention to detail, strong problem-solving capabilities, and the ability to work autonomously in fast-paced remote environments. Available for flexible hours across multiple time zones, committed to implementing seamless systems, and eager to partner with busy business owners to optimize efficiency and drive growth.

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Detail-oriented and highly organized Bookkeeper with over 9 years of experience in the construction and service industries. Skilled in managing accounts payable and receivable, preparing financial reports, and maintaining accurate records. Proficient in QuickBooks (Online and Desktop) and experienced in supporting U.S.-based clients. In addition to bookkeeping, I bring strong administrative and virtual assistant skills, including data entry, calendar management, social media support, and CRM handling. Known for reliability, accuracy, and the ability to manage multiple tasks independently while meeting deadlines. I am committed to helping businesses stay financially organized and operate efficiently. Work Preferences Preferred Roles: Bookkeeper, Administrative Virtual Assistant, Data Entry Specialist, General Virtual Assistant Work Setup: Remote / Work-from-Home Employment Type: Full-time or Part-time (flexible) Time Zone: Open to working with international clients (including U.S. time zones) Tools & Software: QuickBooks Online & Desktop, Microsoft Excel, Google Workspace, CRM systems, basic social media tools Industries of Interest: Construction, Real Estate, Service-based businesses, SMEs Availability: Can start immediately / Open to flexible schedules

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A dedicated and adaptable professional with experience in customer service, financial account (crypto) support, and online English language teaching. Skilled in communication, problem-solving, critical thinking, and providing excellent customer support to international clients. Experienced in live messaging, social media support, and teaching students of different ages and nationalities. Committed to delivering quality service, building positive relationships, and continuously developing professional skills.

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With more than 6 years of experience in healthcare administration, patient billing, claims. coupled with my passion for ensuring efficient and accurate financial management within healthcare settings, I am confident I possess the skills and experience to excel in this role and contribute significantly to your team. As an Experienced Healthcare Associate. We cover a broad spectrum, including tasks like recording and maintaining patient history, handling virtual receptionist duties, assisting in finances, tracking and coordinating insurance-related affairs, conducting healthcare research, managing accounting, customer support, data mining, and analysis. A virtual assistant for healthcare that effectively manage these diverse tasks, ensuring smoother operations and better patient care. I believe my greatest strength lies in my adaptability. Having worked in various industries and accounts, I've learned to adjust to different working styles and requirements quickly. Healthcare virtual assistants support patients and providers by managing administrative tasks and streamlining processes. A Healthcare VA is a professional who assists the healthcare organizations remotely by systematically performing duties within their areas of expertise.

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- Financial Reporting and Analysis: Prepare, consolidate, and analyze monthly financial statements to provide Management with accurate financial insights for strategic decision-making. - Cash Flow and Fund Management: Monitor available cash balances and assess excess funds for potential short-term and long-term investment opportunities while ensuring sufficient liquidity for operational requirements. - Accounts Payable and Disbursement Management: Review, prepare, validate, and release checks for supplier payments, ensuring accuracy, completeness, and timely settlement of obligations. - Accounts Receivable and Payment Validation: Reconcile and validate client payments against outstanding balances and service transactions, ensuring proper recording and accurate monitoring of collections. - Tax Compliance and BIR Reporting: Review and validate financial transactions and supporting documents submitted to the Bureau of Internal Revenue (BIR), ensuring accuracy, proper documentation, and compliance with tax regulations.

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Experienced banking and operations professional with 14 years of expertise in customer service, account reconciliation, data management, and process support. Highly organized, detail-oriented, and committed to delivering accurate, efficient, and customer-focused results. Seeking a full-time remote role in customer support, virtual assistance, administrative support, or operations where I can leverage my strong communication, problem-solving, and organizational skills.

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Patient Recruitment Specialist with hands-on experience conducting outbound screening calls, managing CRM records, scheduling appointments, and re-engaging candidates for clinical trials at Clariness GmbH. Multilingual in English, Afrikaans, Zulu, and Setswana. Skilled in remote coordination, participant communication, and data management. Available for recruitment coordination, virtual assistance, and customer support roles.

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