Account Manager

Jessica

ID Verified
1,500/mo
Cape Town, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused and results-driven professional with over 10 years of experience in customer service, account management, team leadership, management, and business operations. Skilled in building strong client relationships, managing accounts, resolving complex issues, and delivering consistently high standards of service. A confident and adaptable team leader with strong communication, interpersonal, organisational, and problem-solving skills, with the ability to remain calm and effective in h...

Top Skills

Data Entry · 9 yearsTravel Planning · 7 yearsEmail Management · 5 yearsRisk Management · 4 yearsAccounts Payable/Receivable · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Live Chat SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced

Finance & Accounting

Risk ManagementAdvanced
QuickBooksAdvanced
BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced
Financial ReportingAdvanced
SageIntermediate

Virtual Assistance & Admin

Data EntryExpert
Travel PlanningExpert
Email ManagementExpert

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified

Education

High-school

Silversands High school

2010 - 2010