Customer SupportCustomer Support
Mita
$800
per month
($5/hour)
Profile Description
Patient Recruitment Specialist with hands-on experience conducting outbound screening calls, managing CRM records, scheduling appointments, and re-engaging candidates for clinical trials at Clariness GmbH. Multilingual in English, Afrikaans, Zulu, and Setswana. Skilled in remote coordination, participant communication, and data management. Available for recruitment coordination, virtual assistance, and customer support roles.
Skills & Expertise
Skill Levels Explained:
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Customer Success
E-commerce & Marketplace
Finance & Accounting
Human Resources
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Patient Recruitment Coordinator
Clariness GmbH
May 2026 - Present
Job Responsibilities:
Conducted 50–100+ outbound patient screening calls for international clinical trials, assessing eligibility against medical protocols. Managed CRM records with full accuracy after every interaction. Coordinated participant appointments across time zones and ran structured re-engagement campaigns to recover lapsed candidates. Maintained compassionate, professional communication with vulnerable pati...
Quick Stats
Certifications
Education
Certificate
Alison
2026 - present