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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

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Profile Description

I am a reliable Remote Executive & Business Support professional with experience in virtual assistance, customer service, administrative support, communication, and managing day-to-day business tasks. I help executives and teams stay organized, productive, and focused by managing schedules, correspondence, research, documentation, customer inquiries, and other operational responsibilities. I am tech-savvy, detail-oriented, proactive, and comfortable working independently in a remote environment while maintaining professionalism, confidentiality, and high-quality results.

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Results-driven Business Sales Development Account Manager with extensive experience scaling B2B SaaS solutions, driving strategic outbound prospecting, and executing consultative discovery. Proven track record of accelerating revenue growth, advancing rapidly through merit-based promotions, and consistently exceeding activity and conversion targets in competitive markets. Eager to leverage deep expertise in CRM platforms, sales pipelines, and end-to-end client engagement to deliver high-impact results for an innovative organization.

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Creative Graphic Designer with 4+ years of experience in Amazon A+ Content, product listing images, branding, packaging, and digital marketing assets for e-commerce businesses and international brands. Skilled at visual storytelling, competitor research, and managing multiple projects at once. Designs are built around the customer and focused on conversions.

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Senior Executive Assistant with 5+ years of experience serving as a trusted right hand to founders and executive teams in remote, high-growth environments. Specializes in complex calendar management, executive logistics, compliance coordination, and confidential support across multiple time zones. Known for exceptional judgment, discretion, and proactive problem-solving that protects executive focus and eliminates operational friction before it surfaces. Calm under pressure, highly organized, and deeply reliable.

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Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, and cross-functional teams. A proactive problem-solver who thrives in remote environments, fluent in Google Workspace, Slack, CRMs, and async communication. Fully equipped home office with backup power and dual monitors for uninterrupted productivity during US hours.

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Hardworking and detail-oriented professional with experience in warehouse operations, material handling, inventory support, and quality checking. Skilled in following procedures, maintaining accuracy, organizing materials, and completing tasks efficiently. Responsible, adaptable, and capable of working independently or as part of a team. Willing to learn new skills and take on new challenges.

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I help business owners manage day-to-day operations through administrative support, CRM management, email marketing, customer service, and rental support. I have over two years of experience with GoHighLevel, including CRM management, workflow automation, forms, calendars, email campaigns, and client portals. My other experience includes inbox and calendar management, customer enquiries, follow-ups, data entry, social media scheduling, tenant communication, rental enquiries, and property-related administrative tasks. I have supported international clients and am comfortable working remotely, managing priorities, and keeping business operations organized. I am looking for a long-term remote opportunity where I can contribute my skills, support a team, and help keep daily operations running smoothly. Key Skills Virtual Assistance Administrative Support GoHighLevel (GHL) CRM Management Workflow Automation Email Marketing Support Inbox and Calendar Management Customer Support Data Entry Social Media Scheduling Client Portal Management Trello and Asana Availability Open to full-time and part-time remote opportunities. Preferred Roles Virtual Assistant, Administrative Assistant, CRM Assistant, GoHighLevel Virtual Assistant, Email Marketing Assistant, and Operations Assistant.

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Customer Success, Support & Retention Leader with 20 years of experience in customer support, client relationship management, collections/account receivables, and team leadership across U.S. and Australian businesses. Experienced in coaching and developing teams, quality assurance, managing escalations, and improving customer experience across phone, email, chat, and ticketing channels. Brings a strong understanding of U.S. real estate strategies and Australian credit and financial services regulations, including ASIC, NCCP, and AFCA.

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Experienced administration assistant and customer service professional with over three years of experience in high-volume administrative and client-facing environments. Proven ability to manage sensitive documentation, process financial transactions, and ensure strict compliance with regulatory procedures, particularly in visa and biometric processing at VFS Global. Strong background in front-office support, data accuracy, and report generation, supported by a Diploma in Financial Accountancy. Skilled in Microsoft Office, digital communication, and problem-solving, with a reputation for delivering efficient, detail-oriented service and maintaining high levels of client satisfaction.

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Work Preferences Preferred Roles: Digital Marketer, Social Media Manager, Digital Executive Specialist, Web Developer, or Business Development Executive. Employment Type: Full-time (onsite, remote, or hybrid). Preferred Location: Open to opportunities in Kenya or internationally. Work Environment: Collaborative, innovative, and growth-driven teams where creativity, performance, and leadership are valued. Availability: Immediate. Professional Summary I’m a dynamic and results-oriented professional with proven experience in digital marketing, social media management, web development, and business growth strategy. Over the past several years, I’ve successfully led campaigns that significantly increased online engagement, brand visibility, and customer conversions. My expertise spans strategic planning, content creation, analytics, and cross-platform marketing, with a strong foundation in graphic design, branding, and customer success. With a background in Public Administration and Leadership, I combine analytical and creative thinking to deliver solutions that drive measurable business results. I am passionate about using digital tools to connect brands with their audiences, optimize performance, and build sustainable growth. Adaptable, innovative, and driven, I’m ready to contribute to organizations that value excellence, innovation, and long-term impact.

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Results-driven SEO Specialist and Virtual Assistant with over 5 years of experience in digital marketing, administrative support, and online business management. Skilled in SEO strategy, social media management, lead generation, and funnel building, with a strong track record of helping clients boost visibility, streamline operations, and scale their brands. Adept at handling diverse tasks—from keyword optimization and analytics tracking to content scheduling, CRM updates, and client communications. Known for being proactive, detail-oriented, and highly adaptable in fast-paced remote environments, delivering consistent results with professionalism and precision.

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I am a Financial Accountant with 10+ years of experience across accounting, bookkeeping, financial reporting, reconciliations, budgeting, financial analysis and business support. My strength is bringing accuracy, structure and insight to financial information. From managing General Ledger, AP/AR, month-end close and reconciliation to analyzing budget, costs and Variances. I focus on Making finance more efficient and decision-focused. I’m passionate about using Excel, ERP/accounting systems, data analysis AI and automation to simplify repetitive tasks, improve reporting and create better financial processes. I’m currently open to remote, hybrid, in-person and international opportunities in financial accounting, Bookkeeping, Finance analysis, financial reporting and Data Analysis. What I Bring: 1. Financial Accuracy & Strong attention to details. 2. General ledger, AR/AP & Reconciliations. 3. Financial reporting & a 10-day cycle month-end closer. 4. Budgeting, forecasting and Variance analysis. 5. Advance Excel, Power BI, Tableau, SQL and Financial data analysis. 6. ERP/QuickBooks Online, Xero, Microsoft Dynamic Nav &T24. 7. Process Improvement, AI and Automation. 8. Reliable independent and collaborative.

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I bring over five years of experience in sales operations, resort management, customer service, and digital marketing. My background includes managing daily operations, monitoring sales performance, coordinating payroll, handling customer inquiries and bookings, and creating social media campaigns to support business growth. I also helped grow a YouTube channel to over 50,000 subscribers and am developing my expertise in sales funnel design, lead generation, and conversion copywriting. What makes me a strong candidate is my combination of practical business experience, attention to detail, creativity, and willingness to learn. I am committed to helping businesses improve their operations, build customer relationships, and achieve their goals.

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Highly reliable and detail-oriented Virtual Assistant with a strong background in executive support, operations coordination, legal research, and IT systems administration. Proven ability to manage calendars, emails, documentation, reporting, and workflow optimization in fast-paced, remote environments while maintaining confidentiality and compliance. Tech-savvy and proactive, with experience supporting business operations, streamlining processes, tracking performance metrics, and handling customer-facing tasks with clear professional communication. Adept at working independently, anticipating needs, and ensuring daily operations run smoothly across multiple platforms.

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Results-driven Virtual Assistant and Administrative Professional with 4+ years of experience supporting C-suite executives and senior leadership in fast-paced, global technology companies. Certified in Asana, Google Workspace, and Zoho CRM, with a proven track record of managing complex multi-timezone calendars, coordinating international travel, optimizing high-volume email workflows, and maintaining 95%+ client satisfaction. Highly proactive, detail-oriented, and equipped with a Bachelor's degree in Business Administration, bringing exceptional organizational skills and seamless operational support to remote teams worldwide.

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Versatile Customer Support, AI & Information Technology Specialist with experience supporting remote clients through customer service, technical assistance, AI evaluation, data annotation, digital operations, and administrative support projects. Skilled in resolving customer inquiries, managing digital workflows, analyzing information, improving data quality, and delivering accurate results in fast-paced environments. Experienced in customer experience management, AI model evaluation, data labeling, quality assurance, prompt testing, research, technical documentation, and e-commerce support**. Proficient in Python, SQL, Excel, web technologies, Microsoft 365, Google Workspace, and AI-powered productivity tools. Strong ability to quickly learn new platforms, follow complex guidelines, and work independently while maintaining high standards of accuracy and professionalism. Recognized for excellent communication, problem-solving ability, attention to detail, and adaptability across customer support, AI training, technical support, business operations, and technology-focused freelance projects. Adept at collaborating with global teams and delivering reliable solutions that improve customer satisfaction, operational efficiency, and project outcomes.

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Most banking apps ask users to come to them. At Kira we went where users already are. I lead product strategy and roadmap for a WhatsApp native bank covering payments, transfers and cross border transactions. We grew transacting users 40% month over month for two straight quarters and have processed over ₦100M in transaction volume in a single day. I am a product leader with over 7 years of experience building AI enabled fintech, digital lending and healthtech products from zero to scale across Nigeria and the UK. The pattern in my work is simple. I take messy, high friction onboarding and financial journeys and make them so easy that people actually finish them. Work I am proud of includes embedding AI credit scoring into a digital lender, which cut non performing loans by 15% and loan approval time by 30%. Launching two lending products for SMEs and underserved customers that lifted revenue 12%. Shipping a DICOM API in telemedicine that reduced diagnostic turnaround by 40%. And helping deliver a national health data wallboard for the Sierra Leone Ministry of Health. My approach is product discovery before roadmap, experiments before opinions, and one metric that matters per launch. I run A/B tests, live in the funnel data, and use AI tools every day for research synthesis, requirements and analysis. I do my best work with engineers, risk and compliance in the same room. Shipping in regulated markets is a strength I have built over years, not a constraint. I am open to Senior Product Manager, Product Owner, Project Manager and Growth Product roles at fintech, healthtech and AI companies. See my work at [link hidden]

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Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

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