Administration AssistantAdministration Assistant
xolelwa
$100
per month
($1/hour)
Profile Description
Experienced administration assistant and customer service professional with over three years of experience in high-volume administrative and client-facing environments. Proven ability to manage sensitive documentation, process financial transactions, and ensure strict compliance with regulatory procedures, particularly in visa and biometric processing at VFS Global. Strong background in front-office support, data accuracy, and report generation, supported by a Diploma in Financial Accountancy. S...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Specialized Skills
Virtual Assistance & Admin
Work Experience
ADMINISTRATION ASSISTANT
FVS GLOBAL
Oct 2021 - Mar 2025
Key Achievements:
Assisted clients with visa applications and document submissions Verified and checked application documents for accuracy and compliance Captured applicant data into the system accurately Provided customer service and answered client queries Managed appointment scheduling and application tracking Handled confidential documents in line with established procedures Ensured applications were correctly processed and forwarded to relevant authorities
EPWP OFFICE ASSISTANT
CITY OF CAPE TOWN MUNICIPALITY
Sep 2019 - Jan 2020
Key Achievements:
Provided front desk support by welcoming and assisting clients with general inquiries Answered and directed incoming calls to relevant departments professionally Managed filing systems by organising, updating, and maintaining important documents Assisted with data capturing and ensured accuracy of administrative records Supported daily office operations including scheduling and coordinating basic tasks Delivered courteous and efficient customer service in a municipal environment
Cash Office Clerk
Shoprite Group
Sep 2018 - Sep 2019
Key Achievements:
Handled cash-ups and daily cash reconciliation Balanced tills and prepared banking deposits Recorded and verified cash office transactions Managed floats, refunds, and discrepancies Maintained accurate financial records and reports Followed cash control procedures and ensured security compliance.