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Diploma in information science and RecordsManagement with 4 years background experience in Records management, operations and logistics

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Nthabiseng Matlala Administrative & Operations Coordinator | Business Support | Sales & Marketing | Digital Content Creation A versatile administrative and operations professional with experience in office administration, business support, sales and marketing, customer relations and operational coordination. Skilled in managing administrative processes, coordinating activities, maintaining client relationships and supporting business operations. Also experienced in digital marketing, influencer campaigns and brand partnerships.

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Executive support professional with 9+ years' experience providing calendar, inbox, and stakeholder management for directors and C-suite leadership, paired with hands-on bookkeeping and financial administration accounts payable/receivable, invoicing, reconciliation, and expense tracking. Experienced coordinating cross-time zone logistics for remote executives, handling confidential financial and client information with discretion, and building SOPs, trackers,

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Virtual Assistant and business operations professional with experience supporting business owners, executives, and remote teams. Brings a background in customer service and team leadership dating back to [phone hidden], including telecommunications support, escalations, team coordination, administrative support, lead research, reporting, and operational follow-through. Known for organized execution, clear communication, and taking ownership of day-to-day responsibilities.

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Fluent English Virtual Assistant with experience in admin support, data entry, and basic video/content editing. I am highly organized, responsive, and detail-oriented with strong skills in email management, internet research, scheduling, document formatting, and cap-cut style short-form editing for TikTok/Reels. I work with stable internet and am available on my smartphone, with ability to handle chat support, social media management, content repurposing, and admin tasks efficiently. I am a fast learner, I follow instructions accurately, and I am comfortable learning new tools like Google Workspace, Trello, Slack, and Canva. I am looking for a full-time remote role where I can support a growing business with reliable day-to-day operations and creative support. Available to start immediately and open to flexible hours.

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Finance and business operations professional with banking experience in financial analysis, reporting, credit management, proposal development and administration. Improved processes, strengthened controls and delivered measurable results. Reliable, analytical and ready to support remote teams.

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Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

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Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

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Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platforms, DocuSign, Credit Repair Cloud (CRC), Client Dispute Manager (CDM), CRM systems, Zoom, Slack, Trello, and Asana. Recognised for exceptional organisational skills, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced remote environments. Passionate about delivering efficient administrative support, outstanding customer experiences, and operational excellence while helping businesses improve productivity and achieve their goals.

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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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Results-driven Virtual Compliance Officer and Registered Nurse with 8 years of proven expertise in quality assurance, regulatory auditing, and meticulous document review. Combines sharp clinical insight with advanced remote support capabilities. A proactive learner who thrives when mastering new fields, software, and compliance protocols, ensuring total accuracy and operational excellence.

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PROFESSIONAL SUMMARY ​A results-oriented professional with over 10 years of experience in service, technical sales, and strategic communication. Expert in applying consumer psychology and behavioral data to optimize digital engagement and conversion outcomes. Highly proficient in digitizing brand presence across multiple platforms including Facebook, TikTok, Instagram, and YouTube.

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Organized, proactive, and reliable Executive Assistant, Virtual Assistant, and E-commerce professional with 3+ years of experience in sales, customer support, account management, and business operations. Skilled in calendar and schedule management, email/inbox management, meeting coordination, research, data entry, reporting, CRM management, customer support, follow-ups, and administrative tasks. I am highly organized, detail-oriented, proactive, and comfortable managing multiple priorities independently in remote environments. I also have knowledge of Shopify store management, e-commerce operations, product management, customer service, digital marketing, SEO, Google Ads, and email marketing. I completed the Udemy course “Amazon, eBay, Mailchimp Email Marketing, Google Ads, Search Engine Optimisation (SEO) & Shopify” by Trevor Ginn. Proficient in Shopify, Zoho CRM, Zoho Desk, Salesforce, HubSpot, Microsoft Office, Outlook, Google Workspace, Teams, Slack, Zoom, and Jira. I bring strong communication, organization, problem-solving, attention to detail, and follow-through, with a commitment to helping executives and businesses stay organized, productive, and customer-focused.

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Experienced Real Estate Virtual Assistant and Operations Support Specialist with 8+ years of experience supporting U.S.-based real estate investors, agents, and entrepreneurs. Skilled in transaction coordination, executive assistance, CRM management, lead generation, skip tracing, property management, administrative operations, and workflow management. Proficient in tools such as GoHighLevel, Podio, Resimpli, PropStream, DocuSign, Dotloop, and Google Workspace. Detail-oriented, proactive, and reliable, with a strong ability to manage multiple priorities, streamline processes, and keep daily operations running smoothly.

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Motivated and adaptable individual with a strong passion for creative direction, branding, and visual storytelling. Skilled in developing authentic designs that balance elegance with cultural resonance, while maintaining a practical and collaborative approach. Experienced in iterative workflows, photo editing, and compositional refinement, with a proven ability to deliver polished results that reflect both personal vision and professional standards. Recognised for blending creativity with precision, and for consistently producing work that is expressive, meaningful, and impactful.

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Dedicated professional with a BComm Honours Degree in Logistics and Supply Chain Management and over three years of experience in stock management, inventory control, stock reconciliation, supplier coordination, procurement support and operational reporting. Experienced in maintaining inventory records, conducting stock counts, monitoring stock levels, coordinating stock replenishment, receiving and issuing stock, and supporting audit and compliance requirements. Skilled in Microsoft Excel, inventory reporting, documentation control and maintaining accurate stock records. Committed to ensuring inventory accuracy, stock accountability and efficient stores operations.

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Are double booked calendars, 300+ unread email backlogs, and dropped follow-ups silently draining your business momentum? Busy leaders and founders constantly struggle with overflowing inboxes, calendar collisions, manual data entry, and tracking action items that slip through the cracks. As an Executive Virtual Assistant, the solution is building structured operational systems using top industry tools: triage and zero inbox execution via Gmail and Outlook, managing high-volume schedules and 100–150 daily appointments in Google Calendar, Jane App, and Calendly, organizing data and leads in Google Sheets and MS Excel, tracking workflows across Trello, Asana, and ClickUp, managing social DMs and WhatsApp Business customer communication, and running automated pipelines through Zapier, Make, and GoHighLevel. Backed by ChatGPT, Claude, and Gemini for rapid research, HIPAA-certified security, and full flexibility across all working hours and time zones. If you like, I can send you a 3-minute mockup idea for your task. Send a message today, and let us get it off your plate!

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Detail-oriented and results-driven Business Virtual Assistant with over 7 years of administrative, billing, and coordination experience, specializing in behavioral therapy and educational support agencies. Proven expertise in provider relations, session documentation management, billing, compliance tracking, and cross-functional communication. Adept at streamlining remote workflows, supporting onboarding, and maintaining accurate records to ensure seamless ser

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Seasoned Remote Executive & Operations Specialist with 15+ years of BPO experience, 11 years as a high-performing Freelance Virtual Assistant, and 10+ years delivering top-tier C-Suite, Executive, General, and Real Estate VA support. Master Black Belt Lean Six Sigma Practitioner and Kaizen Professional adept at driving business scalability, seamless back-office solutions, and operational excellence. Proven track record as a Start-up & Transformation Business Consultant, BPO Operations Consultant, and Lead Generator (4 years) focused on continuous improvement and strategic growth. And continuously improving on each project and work handled.

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Proactive and detail-oriented Executive Assistant with several years of experience supporting executives, founders, and remote teams. Skilled in calendar and inbox management, meeting coordination, task tracking, research, documentation, stakeholder communication, and daily operations. Proficient in Google Workspace, Canva, and project management tools. Recognised for excellent written and spoken English, reliability, discretion, strong organisational skills, and the ability to anticipate needs, manage competing priorities, and work independently in fast-paced remote environments.

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