William

Virtual Assistant

William

ID Verified
1,000/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Customer Service Representa ve for the past 8 years, love to help customers with different concerns. Fast learner that can easily adapt to changes. Very passionate for growth.

Top Skills

Google Sheets (Advanced) · 5 yearsEmail Support · 2 yearsExcel (Advanced) · 2 yearsLead Management · 2 yearsLive Chat Support · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate
Phone SupportBeginner
Social Media SupportBeginner

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Intermediate

Design & Creative

Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Social Media GraphicsBeginner
Video EditingBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
ShopifyBeginner
TikTok ShopBeginner

Finance & Accounting

BookkeepingBeginner
Payroll ProcessingBeginner

Human Resources

US RecruitingBeginner
HR ManagementBeginner

Marketing & Growth

Pinterest AdsBeginner
Email MarketingBeginner
Social Media AnalyticsBeginner
HubSpotBeginner

Real Estate Operations

Real Estate ListingBeginner
MLS ManagementBeginner
Zillow Premier AgentBeginner
Follow Up BossBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
SalesforceBeginner
Zoho CRMBeginner

Specialized Skills

OnboardingBeginner
Compensation & BenefitsBeginner
Technical TrainingBeginner
Online Course CreationBeginner
Telehealth SupportBeginner
Medical BillingBeginner

Virtual Assistance & Admin

CalendlyBeginner
Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
LinearBeginner
BasecampBeginner

AI & Automation

Copy.aiBeginner
VeoBeginner
Workflow AutomationBeginner
Power AutomateBeginner
API IntegrationBeginner
Model DeploymentBeginner
Vector DatabasesBeginner

Content & Writing

SEO Content WritingBeginner
Technical WritingBeginner
Email CopywritingBeginner

Work Experience

Community Guide/SEO

NurseDeck

Mar 2021 - Dec 2021

Key Achievements:

Reaching out to new users who sign-up to the platform and introduce them to the platform and associated benefits. Ensure that new users complete the onboarding, create password, download the app and view open jobs. Encourage users being interacted with to Refer and Earn.

Social Media GraphicsCanvaSocial Media AnalyticsPinterest AdsSEO Content WritingSocial Media Support

Virtual Assistant

REVA Global

Feb 2021 - Oct 2021

Key Achievements:

Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate.

ZendeskLead ManagementCanvaB2B SalesReal Estate ListingPhone SupportCalendlyCold CallingLead Generation

Quick Stats

Age37 years
English LevelConversational
ID VerificationVerified

Education

Associate's Degree

SLU

2008 - 2009