Customer service representative and sales representative

Siphokazi

100/mo
South Africa
Looking for Full-time
7 hours/day
Availability: US / Asia timezone

Profile Description

Detail-oriented professional with hands-on experience in appointment setting and banking advisory services, now seeking remote opportunities. Proven ability to conduct outbound outreach, engage prospects, and consistently book meetings through effective communication and follow-up. Strong in administrative support, data handling, and transcription, with the ability to work independently and meet deadlines without supervision. Tech-savvy, reliable, and comfortable in remote environments requiring...

Skills & Expertise

Virtual Assistance & Admin

Email ManagementIntermediate
CalendlyIntermediate
Data EntryBeginner
ClickUpBeginner
Monday.comBeginner
TrelloBeginner
JiraBeginner
AirtableBeginner

Software Development

Sales & Business Development

B2C SalesAdvanced
NegotiationAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
Cold CallingIntermediate
Account ManagementIntermediate
Linkedin OutreachIntermediate
SalesforceIntermediate
Zoho CRMIntermediate
PipedriveIntermediate
Apollo.ioIntermediate
ZoomInfoIntermediate

Finance & Accounting

Data & Analytics

Power BIIntermediate
Excel (Advanced)Intermediate

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
Lead ManagementIntermediate
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
LiveChatBeginner

Work Experience

Universal advisor

First national Bank

Oct 2024 - Oct 2025

Calendar ManagementDocument ManagementEmail ManagementData EntryJiraB2C SalesB2B SalesSales Funnel ManagementNegotiationAccount Management

Community Bank advisor

First national Bank

Jan 2023 - Dec 2023

Calendar ManagementDocument ManagementEmail ManagementData EntryJiraB2C SalesSales Funnel ManagementNegotiationAccount ManagementSales Presentations

Remote appointment setter

ELLwebtech

Jan 2021 - Dec 2022

Phone SupportTicket ManagementTechnical SupportLead ManagementLiveChatCalendar ManagementEmail ManagementData EntryTrelloDocument Management

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Banking

Education

Certificate

Cornerstone performance Solutions

2023 - 2023