Client Support Specialist and Virtual AssistantClient Support Specialist and Virtual Assistant
Reniel
ID Verified1,200/mo
Silay City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1,200
per month
($7/hour)
Member since September 2026
Profile Description
Client Support Specialist and Virtual Assistant with 16 years of experience in BPO customer care and VA work, mostly supporting U.S. healthcare, real estate, and small business clients. CRM & platform experience — Salesforce, BrightTree, Nikko Health, Ceipal, Gorgias, and more Client support — inbound/outbound calls, billing, insurance verification, HIPAA-compliant handling, ticketing Lead gen & outreach — cold email campaigns, appointment setting, list building AI & automation — comfortable u...
Top Skills
Phone Support · 10 yearsB2B Sales · 8 yearsCold Calling · 8 yearsData Entry · 8 yearsEmail Management · 8 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Technical SupportExpert
Lead ManagementExpert
Email SupportIntermediate
Ticket ManagementIntermediate
E-commerce & Marketplace
Facebook MarketplaceIntermediate
WordPressIntermediate
Order ProcessingIntermediate
Order FulfillmentIntermediate
ShopifyIntermediate
GorgiasBeginner
Human Resources
US RecruitingIntermediate
RecruitmentIntermediate
Technical RecruitingIntermediate
Marketing & Growth
HubSpotIntermediate
MailchimpIntermediate
SEO (Technical & Content)Beginner
Google AdsBeginner
Email MarketingBeginner
Real Estate Operations
PropStreamExpert
Zillow Premier AgentExpert
MLS ManagementBeginner
Real Estate ListingBeginner
Sales & Business Development
B2B SalesExpert
Cold CallingExpert
Warm Outreach & Appointment SettingExpert
Lead GenerationIntermediate
SalesforceIntermediate
Apollo.ioIntermediate
Cold Email OutreachBeginner
Specialized Skills
Medical BillingIntermediate
Medical TranscriptionIntermediate
Paralegal ServicesBeginner
Virtual Assistance & Admin
Data EntryExpert
Email ManagementExpert
Executive Assistant ServicesExpert
Research & Information GatheringIntermediate
Calendar ManagementIntermediate
Work Experience
Sales Associate → Technical Support Specialist | Consio AI
Consio AI
Sep 2025 - Jul 2026
Key Achievements:
Awesome Aminos & Barn Owl Tech — Ecommerce and AI phone platform for Shopify merchants
Email SupportPhone SupportOrder ProcessingTechnical SupportTicket ManagementGorgiasOrder FulfillmentShopifyTechnical RecruitingData EntryEmail ManagementExecutive Assistant Services
Quick Stats
Age40 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications
HIPAA Compliance Certification
Lean Six Sigma - White Belt
Lean Six Sigma - Yellow Belt