Ragde

Digital Marketing-Social Media, Project Management

Ragde

ID Verified
1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

I’m Ragde, a results-driven professional with over 7 years of experience in team leadership, digital marketing, customer service, and operations. I’ve led remote teams, optimized workflows, and managed projects across various industries, from BPO to digital agencies. With a strong background in training, quality supervision, content management, and administrative support, I bring structure, strategy, and a people-first mindset to every role. Whether you need someone to lead, organize, or simply ...

Skills & Expertise

AI & Automation

Jasper AIBeginner
Copy.aiBeginner
ZapierBeginner

Content & Writing

E-commerce & Marketplace

WordPressBeginner
ShopifyBeginner
Amazon FBABeginner
TikTok ShopBeginner
EtsyBeginner

Finance & Accounting

Sales & Business Development

Work Experience

Project Manager

VAs for Gym

Sep 2021 -

Job Responsibilities:

Managed client accounts and ensured timely taskdelivery.Coordinated with virtual assistants for smoothproject execution.Monitored productivity and conductedperformance evaluations.Handled client communication and resolution ofservice concerns.Oversaw operational workflows and tooloptimization.

Jasper AISEO Content WritingTicket ManagementCopy.aiZapierSalesforceSales PresentationsAccount ManagementNegotiationCommunity Management

Administrative Officer II

Shane Griffis Agency

Jan 2024 - Jan 2026

Job Responsibilities:

Handles client records and documentation withaccuracy and confidentiality.Manages schedules, calendars, and internalcommunications for operational efficiency.Supports back-office tasks including data entryand reporting.Assists in policy processing and customer follow-ups.Coordinates with insurance agents to streamlineadministrative workflows

Live Chat SupportTicket ManagementEmail SupportPhone SupportB2C SalesB2B Sales

Digital Marketing Manager

United Herbalism

Jun 2023 - Jan 2024

Job Responsibilities:

Developed and implemented digital marketingcampaigns to boost brand awareness.Managed email marketing, SEO, and paidadvertising efforts.Monitored social media presence and grewaudience engagement.Analyzed campaign performance metrics andoptimized strategies.Collaborated with the product team to alignmessaging with brand goals.

SEO Content WritingEmail CopywritingSocial Media SupportSocial Media GraphicsGoogle Analytics 4CanvaSocial Media AnalyticsCommunity ManagementInfluencer OutreachAccount Management

Digital Marketing Manager

Bigby's Quality Food Corportaion

Oct 2022 - Oct 2023

Job Responsibilities:

Led the development of seasonal andpromotional digital campaigns.Managed content creation for multiple restaurantbrands under Bigby’s.Oversaw social media calendars, engagement,and performance tracking.Coordinated with design and operations teamsfor consistent branding.Utilized analytics to improve campaign ROI anddigital reach.

Social Media SupportSocial Media GraphicsBrand Identity DesignMeta Ads (Facebook/Instagram)Content MarketingConversion Rate OptimizationContent StrategyCommunity ManagementSocial Media AnalyticsUser-Generated Content

Sales and Marketing Manager

Integria Virtual Staffing Agency

Jan 2022 - Sep 2022

Job Responsibilities:

Directed lead generation strategies and salesfunnel optimization.Executed targeted marketing plans across digitalplatforms.Managed team performance and coordinatedclient onboarding.Created marketing collateral to support salesinitiatives.Tracked KPIs and prepared monthly performancereports.

Excel (Advanced)Google Sheets (Advanced)Google Analytics 4A/B TestingContent MarketingConversion Rate OptimizationContent StrategyB2C SalesB2B SalesNegotiation

Training & Quality Supervisor

Concentrix

Mar 2017 - Jun 2021

Job Responsibilities:

Supervised onboarding and training for new hiresacross teams.Developed and facilitated training modules forquality assurance.Monitored agent performance and deliveredcoaching sessions.Conducted quality audits and improved processcompliance.Coordinated cross-functional initiatives toenhance service delivery.

ZendeskEmail SupportTechnical SupportTicket ManagementGoogle Sheets (Advanced)Phone SupportLive Chat Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified