Pauline

Virtual assistant, Executive assistant, Accounts and Admin

Pauline

1,000/mo
Nairobi, Nairobi City, Kenya, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I specialize in keeping executives organized, focused and ahead of schedule. With a strong background in administration and executive support, I handle everything from calendar and inbox management to meeting coordination, travel planning and documentation making sure nothing slips through the cracks. I’m highly organized, detail-oriented and dependable. I know how to prioritize in fast-paced environments, manage competing demands and deliver work that is both accurate and timely. Clear communi...

Skills & Expertise

Work Experience

Executive Assistant Remote (Contract)

Kalton International

Oct 2023 - Dec 2025

Job Responsibilities:

• Managed the calendars, meetings, travel and events facilitating effective time management for the executive across different time zones. •Overseed the emails while prioritize urgent matters and maintaining clear and professional communication with stakeholders. •Executed strategic initiatives, including client training programs, social media campaigns and AI-driven tools. •Handled personal...

Calendar ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementTravel PlanningResearch & Information GatheringMeeting CoordinationAsanaData EntryCalendly

Accounts and administrative assistant

Tamarind Mangement Limited

Feb 2022 - Aug 2023

Job Responsibilities:

•Processed invoices, reimbursements and expense reports, supporting accurate financial tracking. • Provided comprehensive administrative and operational assistance to the team, proactively resolving first-line issues and escalating where necessary. • Organized key team meetings by coordinating agendas, collating documents, producing accurate minutes and tracking follow-ups to ensure accountabili...

QuickBooksBookkeepingXeroTax PreparationSageNetSuiteFinancial ReportingAccountant (CPA)FreshBooksWave

Customer Support Executive

CCI Global

Jan 2021 - Jan 2022

Job Responsibilities:

•Managed customer interactions by responding to customer inquiries via phone, mail, live chat and social media achieving over 90% customer satisfaction. •Troubleshot customer inquiries including system access, browser issues and CRM usage, escalating technical cases when necessary. •Maintained detailed records in CRM systems like Zendesk and Salesforce, improving team efficiency by 10%. •Utiliz...

Live Chat SupportTicket ManagementTechnical SupportFreshdeskEmail SupportPhone SupportHelp ScoutLiveChatSocial Media SupportVideo Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationNot verified