Nicole

customer service

Nicole

2,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Adaptive digital specialist and remote operations consultant with specialized expertise in AI data annotation, transcription, and high-end video and image optimization. Demonstrated ability to lead end to end digital projects, integrate AI workflow tools, and manage a synchronous communications via Google Workspace, Slack, and project management platforms. Strong technical background in Land Surveying coupled with intermediate to advanced studies in East and Southeast Asian languages.

Top Skills

Account Management · <1 yearAdobe Photoshop · <1 yearAirbnb · <1 yearB2B Sales · <1 yearB2C Sales · <1 year

Skills & Expertise

Virtual Assistance & Admin

Data EntryBeginner
Travel PlanningBeginner
Calendar ManagementBeginner
Email ManagementBeginner

AI & Automation

SoraBeginner
Copy.aiBeginner
PerplexityBeginner
Workflow AutomationBeginner
OpenAI APIBeginner
Data LabelingBeginner
Model EvaluationBeginner

Specialized Skills

Performance ManagementBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
Zoho CRMBeginner

Real Estate Operations

AirbnbBeginner
Follow Up BossBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
TikTok AdsBeginner
Content MarketingBeginner

Human Resources

TimekeepingBeginner
PayrollBeginner

Finance & Accounting

Risk ManagementBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
EtsyBeginner
Facebook MarketplaceBeginner

Design & Creative

FigmaBeginner
Adobe PhotoshopBeginner
CanvaBeginner

Customer Success

Email SupportBeginner
Video SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Data VisualizationBeginner
Google Sheets (Advanced)Beginner
Google Analytics 4Beginner
MetabaseBeginner

Content & Writing

SEO Content WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Editorial Calendar ManagementBeginner

Work Experience

content manager and customer support specialist

Manjusri

Jan 2026 - May 2026

Data EntryEmail ManagementOpenAI APIPerformance ManagementCalendar ManagementData LabelingTravel Planning

Quick Stats

Age23 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Education

Certificate

RCMRD

2022 - 2024

High-school

St annes secondary school

2017 - 2021