Neil

Executive Assistant | Operations & Amazon| Shopify Expert

Neil

ID Verified
1,000/mo
Kawit, Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Executive Assistant and Administrative Support Specialist with 5+ years of experience supporting US based entrepreneurs, executives, and ecommerce businesses. Experienced in managing high-volume inboxes, executive calendars, CRM systems, customer support operations, bookkeeping, and cross functional projects. Maintained Inbox Zero across multiple accounts while handling 200+ daily emails and improving response times from 4 hours to 45 minutes. Proficient in Google Workspace, HubSpot, Kajabi, ...

Skills & Expertise

AI & Automation

ZapierIntermediate
Make (Integromat)Intermediate

Customer Success

Email SupportExpert
Social Media SupportAdvanced
Live Chat SupportAdvanced
Ticket ManagementAdvanced
LiveChatAdvanced
ZendeskAdvanced
Technical SupportIntermediate

E-commerce & Marketplace

ShopifyExpert
Product Listing OptimizationExpert
Order ProcessingExpert
Order FulfillmentExpert
DropshippingExpert
Inventory ManagementExpert
Amazon FBAAdvanced
WooCommerceAdvanced
Amazon Seller CentralAdvanced
Shopify PlusAdvanced
EtsyIntermediate
eBayIntermediate

Finance & Accounting

QuickBooksBeginner
NetSuiteBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner

Marketing & Growth

GoHighLevelIntermediate

Virtual Assistance & Admin

Executive Assistant ServicesExpert
Data EntryExpert
Travel PlanningExpert
Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
TrelloExpert
AsanaIntermediate
Monday.comIntermediate
NotionIntermediate
ClickUpIntermediate
CalendlyBeginner

Work Experience

Administrative/ Ecommerce Specialist

Boss Palace

Jan 2022 - Apr 2025

Job Responsibilities:

Maintained client database of 750+ contacts in Kajabi, ensuring 99% data accuracy through weekly audits.

Email SupportTechnical SupportShopifyLiveChatSocial Media SupportLive Chat SupportTicket ManagementZendeskInventory ManagementOrder Processing

Administrative/ Ecommerce Specialist

Biggirlzmove

Jan 2022 - Apr 2025

Job Responsibilities:

Managed executive inboxes and processed 150+ emails daily, improving communication efficiency and reducing response delays by 40%.

Social Media SupportZendeskShopifyEmail SupportShopify PlusOrder FulfillmentData EntryEmail ManagementGoHighLevelInventory Management

Ecommerce Specialist

Wealthycollegekid

Jan 2020 - Feb 2025

Job Responsibilities:

Managed customer and executive emails daily while maintaining Inbox Zero for multiple inboxes and triaged 200+ daily emails and reducing average response time from 4 hours to 45 minutes. Coordinated team projects using Trello, helping maintain 95%+ on-time task completion.

Monday.comExecutive Assistant ServicesCalendar ManagementCalendlyNotionEmail ManagementData EntryTrelloDropshippingInventory Management

Quick Stats

Age27 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
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Certifications

Gohighlevel
Shopify
QuickBooks Pro

Education

Bachelor's Degree

Cavite State University

2015 - 2020