IT Service Desk TechnicianIT Service Desk Technician
Mthokozisi
1,300/mo
Durban, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,300
per month
($7/hour)
Member since November 2025
Profile Description
Results-driven ICT Application Development graduate with 5+ years combined experience in IT support, network administration, software development, and customer service. Expertise in full- stack development using C#, Python, JavaScript, HTML5, CSS3, REACT, JSON and Bootstrap framework. Proven track record in troubleshooting complex technical issues, managing service desk operations, and implementing network infrastructure solutions. Cisco Certified Network Associate (CCNA) and Microsoft Azure Fun...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
GitHub CopilotBeginner
n8nBeginner
API IntegrationBeginner
Workflow AutomationBeginner
Model DeploymentBeginner
AI Agent DevelopmentBeginner
PyTorchBeginner
Hugging FaceBeginner
OpenAI APIBeginner
Claude/Anthropic APIBeginner
Replicate APIBeginner
A/B Testing for MLBeginner
Customer Success
Live Chat SupportAdvanced
Phone SupportAdvanced
Technical SupportAdvanced
ZendeskAdvanced
Email SupportIntermediate
Video SupportIntermediate
FreshdeskBeginner
CrispBeginner
Data & Analytics
SQLIntermediate
Excel (Advanced)Beginner
Python (Pandas/NumPy)Beginner
Data VisualizationBeginner
SnowflakeBeginner
Data MiningBeginner
Design & Creative
E-commerce & Marketplace
ShopifyBeginner
Facebook MarketplaceBeginner
Medusa.jsBeginner
Order ProcessingBeginner
DropshippingBeginner
Finance & Accounting
NetSuiteBeginner
SageBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Financial AnalysisBeginner
Marketing & Growth
SEO (Technical & Content)Beginner
Sales & Business Development
B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
SalesforceBeginner
Zoho CRMBeginner
Software Development
C# (.NET Core)Advanced
HTML5/CSS3Advanced
ReactIntermediate
TypeScriptIntermediate
Tailwind CSSIntermediate
Python (Django/FastAPI)Intermediate
REST API DesignIntermediate
MySQLIntermediate
Next.jsBeginner
AngularBeginner
Redux/Context APIBeginner
Node.jsBeginner
Ruby on RailsBeginner
RustBeginner
AzureBeginner
AWS (EC2 S3 Lambda)Beginner
CI/CD PipelinesBeginner
Docker/KubernetesBeginner
Google Cloud PlatformBeginner
GitHub ActionsBeginner
TerraformBeginner
React NativeBeginner
FlutterBeginner
Kotlin (Android)Beginner
Swift (iOS)Beginner
Work Experience
IT Service Desk Technician Trainee
Huntswood
Oct 2024 - Oct 2024
SalesforceZendesk
Quick Stats
Age30 years
GenderMale
English LevelFluent
Other Languages
ZuluFluent
XhosaFluent
ID VerificationNot verified
Certifications
Microsoft Azure Fundemantals
Cisco CCNA
Education
Associate's Degree
Durban University of Technology
2020 - 2023