Virtual Customer Assistant, Administrative & ExecutiveVirtual Customer Assistant, Administrative & Executive
Micheal
ID Verified$800
per month
($5/hour)
Profile Description
Highly organized and dependable Administrative and Executive Support Specialist with over 10 years of professional experience providing administrative coordination, executive support, customer support, records management, and operational support. Proven ability to manage calendars, organize data, prepare reports, maintain confidential records, coordinate meetings, and communicate effectively. Proficient in Microsoft Office, Google Workspace, AI-powered productivity tools, internet research, an...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
E-commerce & Marketplace
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Finance & Accounting
AI & Automation
Customer Success
Design & Creative
Work Experience
Sales Representative
Jumia Nigeria
Mar 2017 - Present
Job Responsibilities:
Progressed from freelance Sales Consultant based on consistent performance, reliability and commitment to delivering excellent Customer Service Responded professionally to customer enquiries via phone, email, live chat, and other communication channels, ensuring timely and satisfactory resolutions. Assisted customers with product information, account setup, payment enquiries, refunds, and after-...
Customer Support Consultant
Century 21 freedom Group
Aug 2022 - Jun 2026
Job Responsibilities:
Responded promptly to customer enquiries via phone, email, and other communication channels, delivering professional and customer-focused support. Handled customer complaints with empathy, identified root causes, and provided timely and effective resolutions to ensure customer satisfaction. Conducted outbound cold calls to introduce products and services, generate leads, and follow up with pros...
Sales Consultant
Jumia Nigeria
Jan 2015 - Mar 2017
Job Responsibilities:
Assisted customers with product enquiries, recommendations, and purchasing decisions, ensuring a seamless online shopping experience. Processed customer orders accurately and provided timely updates on order status, deliveries, and payment confirmations. Responded promptly to customer enquiries and resolved product, order, and delivery-related issues through professional communication. Educated...
Quick Stats
Certifications
Education
Bachelor's Degree
Delta State University
2010 - 2014