Customer specialistCustomer specialist
Lesley
1,584/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,584
per month
($9/hour)
Member since January 2026
Profile Description
Customer Specialist with hands-on experience supporting customers, resolving issues efficiently, and delivering positive service experiences across multiple channels. Known for clear communication, empathy, and attention to detail while managing inquiries, updating customer records, and meeting service-level expectations. Comfortable working in fast-paced environments, collaborating with teams, and adapting quickly to new tools and processes to improve customer satisfaction and retention.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportExpert
Video SupportExpert
Social Media SupportExpert
Technical SupportExpert
Ticket ManagementExpert
ZendeskExpert
IntercomExpert
FreshdeskExpert
CrispExpert
LiveChatExpert
Customer.ioExpert
Help ScoutAdvanced
Live Chat SupportAdvanced
Data & Analytics
Excel (Advanced)Advanced
Data VisualizationAdvanced
Python (Pandas/NumPy)Intermediate
Google Sheets (Advanced)Beginner
TableauBeginner
E-commerce & Marketplace
TikTok ShopExpert
Facebook MarketplaceExpert
GumroadExpert
Medusa.jsExpert
ShopifyAdvanced
WooCommerceAdvanced
Product Listing OptimizationAdvanced
DropshippingAdvanced
Shopify PlusAdvanced
Print on DemandAdvanced
Marketplace SEOAdvanced
GorgiasAdvanced
Product PhotographyIntermediate
Amazon FBABeginner
EtsyBeginner
eBayBeginner
BigCommerceBeginner
MagentoBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Sales & Business Development
B2C SalesExpert
B2B SalesExpert
Proposal WritingExpert
NegotiationExpert
SalesforceExpert
PipedriveExpert
Zoho CRMExpert
Close.ioExpert
CopperExpert
Cold CallingAdvanced
Cold Email OutreachAdvanced
Sales Funnel ManagementAdvanced
Sales PresentationsAdvanced
Lead GenerationAdvanced
Account ManagementAdvanced
Quick Stats
Age27 years
GenderMale
English LevelFluent
ID VerificationNot verified