Judith

Visual Assistant, Customer support specialist, Data entry

Judith

1,500/mo
Kampala, Uganda
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

" I am a detail oriented and highly motivated Virtual Assistant and Customer Support Specialist with hand-on experience in data entry, customer communication and administrative support. I hold a Bachelor of Business Administration in Finance and Accounting from Kampala international University and I bring strong organisational skills, accuracy and professionalism to every task I handle. I have experience managing customer inquiries and resolving issues through digital platforms, maintaining acc...

Top Skills

Excel (Advanced) · 2 yearsGoogle Sheets (Advanced) · 2 yearsEmail Support · 1 yearFreshdesk · 1 yearIntercom · 1 year

Skills & Expertise

Content & Writing

CopywritingBeginner

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Technical SupportIntermediate
ZendeskIntermediate
FreshdeskIntermediate
IntercomIntermediate
LiveChatIntermediate
Video SupportBeginner
Lead ManagementBeginner

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Design & Creative

CanvaBeginner

E-commerce & Marketplace

GumroadBeginner
Facebook MarketplaceBeginner

Finance & Accounting

QuickBooksBeginner
Payroll ProcessingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner

Human Resources

TimekeepingBeginner
PayrollBeginner

Marketing & Growth

TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Google AdsBeginner
HubSpotBeginner

Sales & Business Development

Warm Outreach & Appointment SettingIntermediate
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Linkedin OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
B2C SalesBeginner
B2B SalesBeginner

Specialized Skills

OnboardingBeginner
Language TeachingBeginner
Telehealth SupportBeginner
Mental Health SupportBeginner
Medical BillingBeginner
Medical TranscriptionBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner

Work Experience

customer support and desk support associate

Green land hotel

Mar 2023 - Jul 2024

Quick Stats

Age23 years
English LevelConversational
ID VerificationNot verified

Education

Bachelor's Degree

Kampala international university

2023 - present