Josephine

Virtual Assistant/administration support speciailist

Josephine

100/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I help busy professionals, entrepreneurs, NGOs, and organizations stay organized, meet deadlines, and streamline administrative operations. I have over 20 years of experience in office administration, records management, scheduling, correspondence, customer service, and executive support, I provide dependable virtual assistance that saves clients time and allows them to focus on strategic priorities. My approach is simple: I deliver outcomes, not just completed tasks.

Top Skills

Airbnb · <1 yearAsana · <1 yearCalendar Management · <1 yearChatGPT for Marketing · <1 yearContent Marketing · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
LiveChatBeginner
Ticket ManagementBeginner

Human Resources

SOP WritingBeginner

Marketing & Growth

Content MarketingBeginner
Email MarketingBeginner
ChatGPT for MarketingBeginner
HubSpotBeginner

Real Estate Operations

AirbnbBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
TrelloBeginner

Work Experience

EXECUTIVE SECRETARY

NATIONAL QUALITY CONTROLLABORATORY

Dec 1998 - Mar 2026

Key Achievements:

office administration, confidential records management, meeting coordination, report preparation, staff supervision, and stakeholder communication, strong organizational, administrative, and interpersonal skills suitable for administration, programme support, and office management roles.

Email SupportEmail MarketingPhone SupportSOP WritingCalendar ManagementChatGPT for MarketingTravel PlanningHubSpotEmail ManagementData EntryPersonal Assistant ServicesDocument ManagementAsanaMeeting CoordinationResearch & Information GatheringTrello

Quick Stats

Age54 years
English LevelConversational
ID VerificationNot verified

Education

Certificate

Valley Secretarial University

1990 - 1991