Customer Success, Account Management, VA/OperationsCustomer Success, Account Management, VA/Operations
Jonnaliza
1,000/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$1,000
per month
($6/hour)
Member since June 2026
Profile Description
Over the past 15 years, my work has moved across customer support, account management, digital marketing, business operations, and building businesses of my own. The industries changed, but the common thread stayed the same: I help people feel supported, understood, and guided from start to finish. I’ve worked with high-value clients, business owners, customers, and teams in roles that required trust, clear communication, organized follow-through, and strong attention to detail. I’m comfortable...
Top Skills
A/B Testing · <1 yearAccounts Payable/Receivable · <1 yearAI Agent Development · <1 yearAPI Integration · <1 yearBlog Writing · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
ZapierBeginner
API IntegrationBeginner
n8nBeginner
Workflow AutomationBeginner
AI Agent DevelopmentBeginner
Content & Writing
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Landing Page CopyBeginner
Product DescriptionsBeginner
Editorial Calendar ManagementBeginner
Blog WritingBeginner
Customer Success
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
A/B TestingBeginner
E-commerce & Marketplace
ShopifyBeginner
Facebook MarketplaceBeginner
TikTok ShopBeginner
Order ProcessingBeginner
GorgiasBeginner
WordPressBeginner
Product PhotographyBeginner
Order FulfillmentBeginner
Design & Creative
PrototypingBeginner
WireframingBeginner
Responsive DesignBeginner
Finance & Accounting
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner
Human Resources
PayrollBeginner
TimekeepingBeginner
RecruitmentBeginner
SOP WritingBeginner
HR ManagementBeginner
Marketing & Growth
GoHighLevelBeginner
Facebook Business ManagerBeginner
Email MarketingBeginner
Content MarketingBeginner
Meta Ads (Facebook/Instagram)Beginner
Sales & Business Development
Lead GenerationBeginner
Zoho CRMBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
NotionBeginner
Quick Stats
Age45 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications
GHL
Social Media Marketing Certification
Fragrance Formulation Certification
Real Estate Virtual Assistant
VA Social Media Marketing
Live GoHighLevel Workshop
Live Facebook Ads Workshop
Highlights & Hair Color
Advance Hair Color & Bleaching
Rebonding Training
SMM Collaboration
E-Commerce Leadership
Abacus Reservation