Jocelyn

Client Success Manager / Real Estate ISA

Jocelyn

ID Verified
1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! My name is Jocelyn Engay and I have a College degree of Bachelor of Arts major in Political Science. I worked as a government employee for almost 7 years and started to work in the Call Center Industry in 2006. I started as a Customer Service Representative for [link hidden] and Virgin Mobile, Telemarketer for JP Morgan and Chase and for HSBC, Technical Support Specialist for Comcast Cable and Internet, Dish Network and Belkin routers and modem. In 2010, I came to know about Homebased as wha...

Top Skills

Airbnb · <1 yearAmazon FBA · <1 yearApollo.io · <1 yearAsana · <1 yearB2B Sales · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner
B2B SalesBeginner
Lead GenerationBeginner
B2C SalesBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
Apollo.ioBeginner

Customer Success

Social Media SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
TikTok ShopBeginner
Order ProcessingBeginner

Human Resources

US RecruitingBeginner
Candidate SourcingBeginner
RecruitmentBeginner
Technical RecruitingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Email MarketingBeginner
GoHighLevelBeginner
MailchimpBeginner

Real Estate Operations

MLS ManagementBeginner
Real Estate ListingBeginner
AirbnbBeginner
PropStreamBeginner
Zillow Premier AgentBeginner

Specialized Skills

Paralegal ServicesBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
CalendlyBeginner
AsanaBeginner
TrelloBeginner

Quick Stats

Age57 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
DutchBasic
JapaneseBasic
ID VerificationVerified
Portfolio
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