Operations Manager/Executive Assistant

Joana

ID Verified
1,800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Operations-focused Executive Assistant with over five years of experience supporting U.S.-based entrepreneurs and real estate professionals in fast-paced environments. Known for bringing structure and organization to growing teams by managing operations, coordinating projects, and ensuring critical tasks and communications never fall through the cracks. Experienced in real estate workflows, CRM management, process documentation, and vendor coordination, with a strong ability to anticipate needs ...

Skills & Expertise

Virtual Assistance & Admin

AI & Automation

HeyGenAdvanced

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
FramerIntermediate
Adobe IllustratorIntermediate
Adobe PhotoshopIntermediate
CapCutIntermediate

E-commerce & Marketplace

Finance & Accounting

QuickBooksIntermediate
BookkeepingIntermediate
Tax PreparationIntermediate
Payroll ProcessingIntermediate

Human Resources

Candidate SourcingIntermediate
RecruitmentIntermediate
PayrollIntermediate
TimekeepingIntermediate
HR ManagementIntermediate
Policy WritingIntermediate

Marketing & Growth

Real Estate Operations

PropStreamAdvanced
AirbnbIntermediate

Sales & Business Development

NegotiationAdvanced
Cold CallingAdvanced
Proposal WritingIntermediate
SalesforceIntermediate
Zoho CRMIntermediate

Software Development

WixIntermediate

Specialized Skills

OnboardingIntermediate

Work Experience

Executive / Personal Assistant

BLV

May 2024 - Oct 2025

Job Responsibilities:

Provided direct executive and personal administrative support to the business owner, managing day-to-day operations and confidential tasks. Coordinated property management communication with vendors, contractors, and service providers. Created marketing graphics and promotional materials for Airbnb and rental property listings. Conducted market and vendor research to support property and operat...

Calendar ManagementTravel PlanningEmail ManagementPersonal Assistant ServicesNotionResearch & Information GatheringMeeting CoordinationExecutive Assistant ServicesDocument ManagementEmail Support

Operations Manager / Executive Assistant

Excel Consulting

Feb 2023 - May 2024

Job Responsibilities:

Served as the primary operations lead supporting a real estate broker and investment team. Managed daily business operations across acquisitions, brokerage, and administrative functions. Coordinated with escrow officers, title companies, lenders, and vendors to ensure smooth transaction closings. Supported transaction coordination from contract to closing including document tracking and deadlin...

Calendar ManagementTravel PlanningExecutive Assistant ServicesDocument ManagementCalendlyResearch & Information GatheringMeeting CoordinationAsanaData EntryEmail Management

Marketing Assistant

Team McGregor Group

Jun 2022 - Feb 2023

Job Responsibilities:

Designed marketing materials including listing flyers, ads, and promotional graphics. Managed email marketing campaigns and postcard mailers for property listings. Generated market reports and listing alerts for clients. Assisted in maintaining and updating the CRM database and marketing systems.

Calendar ManagementExecutive Assistant ServicesDocument ManagementData EntryEmail ManagementPersonal Assistant ServicesMonday.comEmail SupportCanvaAirtable

Lead Manager / Cold Caller

JLKF Properties

Sep 2021 - Jun 2022

Job Responsibilities:

Conducted high-volume outbound calls to property owners and motivated seller prospects. Pre-qualified real estate leads and documented deal information for acquisition teams. Scheduled appointments for acquisitions specialists. Maintained CRM accuracy by updating call outcomes, notes, and follow-up actions. Managed and cleaned prospect lists for outbound marketing campaigns.

Data EntryPhone SupportGoogle Sheets (Advanced)GoHighLevelCold CallingNegotiation

Operations Manager / Executive Assistant

Rehab Real Estate Pros

Feb 2020 - Sep 2021

Job Responsibilities:

Managed and supervised the cold calling team including task delegation and performance tracking. Built prospect lists and marketing campaigns using real estate data platforms. Conducted cold calling when needed to support the acquisitions pipeline. Managed SMS and email marketing campaigns targeting property sellers. Created marketing materials and maintained the company’s social media presenc...

Calendar ManagementData EntryEmail ManagementPersonal Assistant ServicesResearch & Information GatheringAsanaExecutive Assistant ServicesDocument ManagementCalendlyPhone Support

Quick Stats

Age30 years
GenderFemale
ID VerificationVerified