Gloria

Executive VA | Client Coordination & Contract Administration

Gloria

ID Verified
900/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Most virtual assistants focus on completing tasks; I focus on driving outcomes and keeping things moving. I am Gloria, and I bring a rare blend of experience: the precision of a legal professional, the drive of a sales closer, and the systems thinking of an operations strategist. It’s a combination that allows me to go beyond support and actively strengthen how your business runs. Over the past 5 years, I’ve worked in environments where accuracy, speed, and accountability weren’t optional. A m...

Skills & Expertise

Data & Analytics

Design & Creative

CanvaAdvanced

Finance & Accounting

Human Resources

Marketing & Growth

Sales & Business Development

Virtual Assistance & Admin

AI & Automation

PerplexityIntermediate
ZapierIntermediate

Customer Success

E-commerce & Marketplace

ShopifyIntermediate

Work Experience

Executive Virtual Assistant

Freelancing

Sep 2023 - Present

Job Responsibilities:

-Reduced Missed Deadlines by 30% Through self built Workflow Systems: Identified gaps in client operations and independently designed and implemented workflow tracking systems from scratch with no template, no instruction, and no manager watching resulting in a 30% reduction in missed deadlines and measurable improvements in team accountability. - Cut Scheduling Conflicts by 40% Through Proactive...

NotionClickUpExecutive Assistant ServicesAsanaResearch & Information GatheringTravel PlanningDocument ManagementMeeting CoordinationZoho CRMEmail Support

Legal Assistant & Court Process Server

Wangui Kuria & Co.Advocates

May 2022 - Dec 2025

Job Responsibilities:

1. Zero Statutory Deadline Breaches Across 100+ Legal Matters: Owned the complete document lifecycle for over 100 succession matters at Wangui Kuria & Co. Advocates by preparing petitions, affidavits, and compliance documentation, and maintained a perfect record of zero missed court deadlines across three and a half years of practice. 2. Built a Contract and Document Administration Process From t...

Terms & ConditionsLegal ResearchDocument ManagementParalegal ServicesContract ReviewResearch & Information GatheringData EntryCompensation & BenefitsEmployee RelationsPerformance Management

Direct Sales Representative

National Bank of Kenya

Apr 2019 - Jan 2021

Job Responsibilities:

1. Opened 3,000+ New Client Accounts, expanding the Bank's Customer Base at Scale Spearheaded client acquisition initiatives that resulted in over 3,000 new accounts opened, managing every stage from first contact through documentation, onboarding, and ongoing relationship management, directly contributing to the bank's revenue growth and market presence. 2. Processed and Tracked KES 50 Million i...

Meeting CoordinationContract ReviewTerms & ConditionsResearch & Information GatheringLead GenerationAccount ManagementNegotiationCold CallingSalesforceSocial Media Support

HR Volunteer Assistant

Toto Love Children's Home

Jul 2018 - Mar 2020

Job Responsibilities:

1. Designed and Coordinated Enrichment Programs That Drove Measurable Learning Outcomes Independently created and ran structured enrichment activities for children at Toto Love Children's Home by designing programs that promoted academic growth, teamwork, and social engagement, and consistently delivering them in a way that kept children engaged and progressing. 2. Supported HR Operations in a Mu...

Meeting CoordinationExecutive Assistant ServicesData EntryEmployee RelationsCompensation & BenefitsPerformance Management

Quick Stats

Age29 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
SpanishConversational
ID VerificationVerified
Portfolio
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Certifications

Certified Virtual Assistant
Licensed Court Process Server

Education

Bachelor's Degree

Kirinyaga University

2016 - 2018