Gladys

Executive Assistant | Customer Success

Gladys

ID Verified
2,000/mo
Iloilo City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and dependable Executive Assistant and Virtual Assistant with extensive experience supporting executives, managing schedules, coordinating projects, handling client communications, and overseeing administrative operations. Strong background in customer service, leadership, CRM management, and remote team coordination. Adept at multitasking, maintaining confidentiality, and ensuring smooth day to day business operations. Known for being proactive, detail oriented, and committed t...

Top Skills

Phone Support · 8 yearsCoaching & Mentoring · 7 yearsContract Review · 7 yearsEmployee Relations · 7 yearsPerformance Management · 7 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
LiveChatExpert
CrispExpert
ZendeskExpert
Social Media SupportAdvanced
Live Chat SupportIntermediate

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
Adobe InDesignBeginner

Human Resources

TimekeepingExpert
PayrollExpert
HR ManagementIntermediate
US RecruitingIntermediate
Candidate SourcingIntermediate
RecruitmentIntermediate

Real Estate Operations

MLS ManagementExpert
Real Estate ListingExpert
Follow Up BossExpert
Zillow Premier AgentExpert
AirbnbAdvanced
Review & Reputation ManagementAdvanced

Sales & Business Development

B2B SalesAdvanced
Lead GenerationAdvanced
Cold Email OutreachAdvanced
Account ManagementAdvanced
Cold CallingAdvanced
NegotiationAdvanced
Sales PresentationsAdvanced
Warm Outreach & Appointment SettingAdvanced

Specialized Skills

Contract ReviewExpert
Performance ManagementExpert
Employee RelationsExpert
Coaching & MentoringExpert
OnboardingIntermediate

Virtual Assistance & Admin

AsanaExpert
Monday.comExpert
CalendlyBeginner
Personal Assistant ServicesBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Email ManagementBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
Travel PlanningBeginner
Calendar ManagementBeginner
Data EntryBeginner

Work Experience

Acquisition Manager

Hawk REI

Feb 2026 - Mar 2026

Quick Stats

Age32 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified