Ferezze

Virtual Assistant

Ferezze

ID Verified
700/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Preferences: Position: Virtual Assistant / Administrative Support / Customer Service Representative Availability: Full-time (open to working on a graveyard shift or client’s preferred schedule) Work Setup: Remote Hours: Flexible; willing to extend beyond 8 hours when required Tools & Platforms: Proficient in Microsoft Office (Word, Excel), Google Workspace, Shopify, Asana, Slack, Klaviyo, QuickBooks, and CRM systems Internet & Equipment: Reliable internet connection with an 8GB RAM Le...

Skills & Expertise

AI & Automation

ZapierBeginner
LlamaIndexBeginner

Content & Writing

E-commerce & Marketplace

Customer Success

Data & Analytics

MetabaseBeginner

Design & Creative

CanvaBeginner
Adobe XDBeginner
FigmaBeginner
CapCutBeginner

Finance & Accounting

Sales & Business Development

Work Experience

Customer Support Specialist

Calltastic Venture

Nov 2023 - Oct 2025

Job Responsibilities:

Delivering exceptional service to customers by addressing their inquiries, resolving issues, and ensuring a seamless customer experience in a timely and accurate way via multiple channels. I focus on maintaining satisfaction, loyalty, and trust by acting as the primary point of contact for support needs.

KlaviyoCold Email OutreachPhone SupportSocial Media SupportEmail SupportZendeskTechnical SupportCanvaTicket ManagementDropshipping

Administrative Virtual Assistant

BayHome Buyer

Feb 2023 - Oct 2023

Job Responsibilities:

Centered on streamlining operations, ensuring accurate data handling, and supporting various administrative tasks to help the team focus on acquiring and flipping properties effectively.

CanvaTechnical SupportTicket ManagementCold CallingLead GenerationExcel (Advanced)Social Media Support

Accounting Loan/Admin Assistant

HDMF

Aug 2018 - Feb 2023

Job Responsibilities:

Managing a variety of financial and administrative tasks; supporting the loan processing cycle, where I reviewed, verified, and organized applicant information and loan documentation. I also managed data entry, reconciled transactions, and assisted with accounts payable and receivable functions.

Email CopywritingPhone SupportBookkeepingAccounts Payable/ReceivableExcel (Advanced)

Quick Stats

Age29 years
GenderFemale
English LevelConversational
Other Languages
EnglishConversational
ID VerificationVerified
Portfolio
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